Citizens' Enquiry Service

Ihre Anfrage war teilweise erfolgreich.

Dear European Parliament,

Under the right of access to documents in the EU treaties, as developed in Regulation 1049/2001, I am requesting documents which contain the following information about the European Parliament Citizens' Enquiry Service:

- The annual budget of the Citzens' Enquiry Service (for years 2012, 2013, 2014);
- The number staff (actual number and full time equivalent) working at the Citizens’ Enquiry Service (2014 data or current numbers);
- The number of enquiries received per year with all available details contained in existing documents which evaluate these enquiries by criteria such as topic of enquiry, country of origin of enquiry, time taken to resopnd to enquiry, etc.;
- The number of enquiries which were passed to the Citizens’ Enquiry Service by the Access to Documents Unit because they were deemed to be access to information requests for the year 2013 and for 2014 to date;
- The annual reports of the Citizens' Enquiry Service for 2012 and 2013, if such a report is produced (I haven't been able to find it on line or in the Register)

I would prefer to receive this information in electronic, machine-readable format, by email.

If you need to clarify any aspect of this request, please do not hesitate to contact me.

Yours faithfully,

Helen

Helen Darbishire
Access Info Europe

TAUB Alexandra, Europäisches Parlament

1 Attachment

Our ref : A(2014)15423

 

Dear Mrs Darbishire,

 

We acknowledge receipt of your request. You will receive a reply within 15
working days, in accordance to provisions of Regulation (EC) N° 1049/2001.

 

Kind regards

 

 

 

[1]Logo_EP_Signature_bigger-01 TRANSPARENCY – ACCESS TO DOCUMENTS
EPRS | European Parliamentary Research
Service

Directorate for the Library
 

[2]Public Register Webpage

[3][email address]
 
 

 

References

Visible links
2. http://www.europarl.europa.eu/RegWeb/app...
3. mailto:[email address]

Registre, Europäisches Parlament

1 Attachment

Our ref : A(2014)15423

 

Dear Mrs Darbishire,

 

We acknowledge receipt of your request. You will receive a reply within 15
working days, in accordance to provisions of Regulation (EC) N° 1049/2001.

 

Kind regards

 

 

 

[1]Logo_EP_Signature_bigger-01 TRANSPARENCY – ACCESS TO DOCUMENTS
EPRS | European Parliamentary Research
Service

Directorate for the Library
 

[2]Public Register Webpage

[3][email address]
 
 

 

References

Visible links
2. http://www.europarl.europa.eu/RegWeb/app...
3. mailto:[email address]

Service d'information du citoyen, Europäisches Parlament

6 Attachments

A(2014)15423

LF/rf

 

Dear Ms Darbishire,

The Citizens’ Enquiries Unit (AskEP) of the European Parliament has been
asked to reply to your request for information of 12 November 2014
concerning our service.

We would inform you that the Citizens' Enquiries Unit does not dispose of
a specific budget allocated to it, other than expenses related to staff
costs, which are managed by the competent service.

As of 26 November 2014, the Citizens' Enquiries Unit has a total of 21
members of staff – 18 officials, 1 temporary agent and 2 contractual
agents. The staff is responsible for the treatment of all citizens'
enquiries, as well as other tasks incumbent with the mission of the
European Parliamentary Research Service (EPRS).

As far as the number of enquiries forwarded to the Citizens' Enquiries
Unit by the Transparency Unit is concerned, this amounts to a total of 14
for the year 2013 and up until now in 2014.

With regard to your other questions, we would inform you that our unit
produces a quarterly report (Ask EP – Insight) containing information on
the number of enquiries received, statistics on topics of enquiry, inter
alia. The last two editions of this review, [1]Ask EP – Insight (Nos 7 and
8) are available online, on the EPRS webpage. The previous six editions
are enclosed in pdf format.

If you are interested in any future publications of AskEP, please consult
the [2]EPRS blog.

We thank you for contacting the European Parliament.

Yours sincerely,

 

Citizens' Enquiries Unit

[3]www.europarl.europa.eu/askEP

Disclaimer
Please note that the information given by the Citizens' Enquiries Unit of
the European Parliament is not legally binding

 

References

Visible links
1. http://epthinktank.eu/tag/insights/
2. http://epthinktank.eu/author/epanswers/
3. http://www.europarl.europa.eu/askEP