Link: [1]File-List
Link: [2]Edit-Time-Data
Link: [3]themeData
Link: [4]colorSchemeMapping

Sent by ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. All
responses have to be sent to this email address.
Envoyé par ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. Toutes
les réponses doivent être effectuées à cette adresse électronique.

Dear Mr Dohle,

Thank you for your request for public access to documents that you
submitted to the European Ombudsman’s Office on 06/02/2024.

Your request has been registered today under reference
[5]Ares(2024)887013.

It will be dealt with in accordance with Regulation 1049/2001 regarding
public access to European Parliament, Council and Commission documents and
the Decision of the European Ombudsman on internal procedures for dealing
with applications for public access to documents and requests for
information.

We will deal with your request as soon as possible and reply to you no
later than 27/02/2024 (15 working days from the date of registration of
your request).

If you have any questions, please do not hesitate to contact our Office by
telephone: + 33 (0)3 88 17 23 13 or e-mail: [6][European Ombudsman request email].

Yours sincerely,

[7]cid:image003.png@01D86A9B.093A7210 European Ombudsman
 
Access to Documents and Freedom of
Information Team
 

1 avenue du Président Robert Schuman
CS 30403
F - 67001 Strasbourg Cedex
[8]www.ombudsman.europa.eu

References

Visible links
1. file:///tmp/cid:filelist.xml@01DA5908.5DD03EB0
2. file:///tmp/cid:editdata.mso
3. file:///tmp/~~themedata~~
4. file:///tmp/~~colorschememapping~~
5. https://webgate.ec.testa.eu/Ares/documen...
6. mailto:[European Ombudsman request email]
8. European Ombudsman Home Page
http://www.ombudsman.europa.eu/

Link: [1]File-List
Link: [2]Edit-Time-Data
Link: [3]themeData
Link: [4]colorSchemeMapping

Sent by ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. All
responses have to be sent to this email address.
Envoyé par ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. Toutes
les réponses doivent être effectuées à cette adresse électronique.

Dear Mr Dohle,

I am writing to you in relation to your request for public access to
documents registered under reference Ares(2024)887013.

In order to allow us to handle your request appropriately and efficiently
and in  accordance with Article 6(2) of Regulation 1049/2001 we would
appreciate if you could clarify your request.

Please note that over the years, the Office of the Ombudsman has used
various ICT tools to handle and manage documents, including those relating
to complaints. On each occasion, the Office migrated to more efficient
case management systems that allow for different types of searches and
filtering of cases.

However, the case management system which was used during the period of
your request, i.e. for the years 2002-2006, had more limited search
functionalities based on the name of the complainant or the case
reference.   

In your request you indicated that "[you were] informed that such
complaint was received by [the] Office".  In the circumstances, in order
to be able to identify any documents falling within the scope of your
request, we would appreciate if you could indicate either the name of the
complainant (or their representative) or the case reference.

We would appreciate to receive your clarification by sending an email to
[5][email address] as soon as possible and not later than 12
January COB in order to allow us to meet the strict deadlines under
Regulation 1049/2001.

Sincerely,

Tereza Mandjukova
Transparency Officer 
 
European Ombudsman
 
 
HAVEL V04007
1 avenue du Président Robert Schuman
CS 30403
F - 67001 Strasbourg Cedex
[6]www.ombudsman.europa.eu

References

Visible links
1. file:///tmp/cid:filelist.xml@01DA59E2.A2ECCD80
2. file:///tmp/cid:editdata.mso
3. file:///tmp/~~themedata~~
4. file:///tmp/~~colorschememapping~~
5. mailto:[email address]
6. European Ombudsman Home Page
http://www.ombudsman.europa.eu/

Link: [1]File-List
Link: [2]Edit-Time-Data
Link: [3]themeData
Link: [4]colorSchemeMapping

Sent by ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. All
responses have to be sent to this email address.
Envoyé par ve_ombu.euroombudsman (OMBU) <[European Ombudsman request email]>. Toutes
les réponses doivent être effectuées à cette adresse électronique.

Dear Mr Dohle,

I am writing in reply to your request for public access registered under
reference Ares(2024)887013 of 6 February 2024 .

You sought public access to a complaint to the Ombudsman made in 2004
concerning the issue of “intercountry adoption of Romanian children”
without providing further details. 

We have dealt with your request in accordance with Regulation 1049/2001
regarding public access to EU documents[5][1] as well as the Ombudsman’s
Decision on the handling of requests for public access to documents.[6][2]

On 7 February 2024, we informed you that the case management system, which
was used at the time had very limited search functionalities. Thus, we
asked you to clarify your request in accordance with Article 6(2) of
Regulation 1049/2001. You replied that the complaint was from German
citizens and concerned the European Commission and the European
Parliament.

Please note that in 2004, the Ombudsman received 3 726 complaints, around
931 complaints were within the Ombudsman’s mandate.[7][3]   

Based on the limited information you provided in your request and further
clarifications, we could not identify any specific document that would
correspond to the description in your request.

Should you wish to challenge this decision, you may request a review under
Article 7(2) of Regulation 1049/2001 (‘confirmatory application’
procedure). You may do so by sending an e-mail to
[8][European Ombudsman request email] within 15 working days of having received this
decision.

You are welcome to contact me through our office e-mail with any questions
or requests for clarifications you may have.

Yours sincerely,

Tereza Mandjukova
 
 
European Ombudsman
Transparency Officer
 
[9]T. +33 3 88 17 23 13
 
1 avenue du Président Robert Schuman
CS 30403
F - 67001 Strasbourg Cedex
[10]www.ombudsman.europa.eu

────────────────────────

[11][1] Regulation 1049/2001 of the European Parliament and of the Council
of 30 May 2001 regarding public access to European Parliament, Council and
Commission documents:
[12]https://eur-lex.europa.eu/legal-content/...

[13][2] Decision of the European Ombudsman on internal procedures for
dealing with applications for public access to documents and requests for
information: [14]https://www.ombudsman.europa.eu/en/docum...

[15][3] 2004 Annual report, available at: 
[16]https://www.ombudsman.europa.eu/en/publi...

References

Visible links
1. file:///tmp/cid:filelist.xml@01DA60BC.1A7FEB40
2. file:///tmp/cid:editdata.mso
3. file:///tmp/~~themedata~~
4. file:///tmp/~~colorschememapping~~
5. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftn1
6. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftn2
7. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftn3
8. mailto:[European Ombudsman request email]
9. Click to call
file:///tmp/tel:+33388172393
10. European Ombudsman Home Page
http://www.ombudsman.europa.eu/
11. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftnref1
12. https://eur-lex.europa.eu/legal-content/...
13. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftnref2
14. https://www.ombudsman.europa.eu/en/docum...
15. file:///tmp/foiextract20240216-2054850-wbl6q2#_ftnref3
16. https://www.ombudsman.europa.eu/en/publi...