This is an HTML version of an attachment to the Freedom of Information request 'Meetings with Facebook'.



Ref. Ares(2018)2634575 - 22/05/2018
Ref. Ares(2018)3873336 - 20/07/2018
From: 
 <
@fb.com> 
Sent: 
05 March 2018 16:27 
To: 
 (SANTE) 
Cc: 

 SANTE CONSULT-
G3; 
 (SANTE); 
 (SANTE) 
Subject: 
Re: Cooperation with facebook on the official controls of e-
commerce of food 
 
Dear 
,  
 
Many thanks. We will add them to the list. 
 
Kind regards,  
 
  
 
 
From: 
@ec.europa.eu <
@ec.europa.eu> 
Sent: 05 March 2018 14:52 
To: 
 
Cc: 

; xxxxxxxxxxxxxxxx@xx.xxxxxx.xx; 
@ec.europa.eu; 
@ec.europa.eu 
Subject: RE: Cooperation with facebook on the official controls of e-commerce of food  
  
Dear 

I received meanwhile email addresses from France and Slovakia. Attached please find the 
updated table. The emails of both countries are highlighted. 
Kind regards 
 
  
From: 
 [mailto:
@fb.com]  
Sent: Tuesday, January 09, 2018 11:45 AM 
To: 
 (SANTE) 
Cc: 

; SANTE CONSULT-G3 
Subject: Re: Cooperation with facebook on the official controls of e-commerce of food 
  
Dear 
,  
  
Happy New Year to you too! I hope you had a nice break.  
  
We acknowledge receipt of the additional email addresses for Malta and Bulgaria and 
will add them to the list.  
  
Kind regard, 

  
  
  
_______ 
  

 
@fb.com | 
 
  
Facebook 
  
  
From: "
@ec.europa.eu" <
@ec.europa.eu> 
Date: Tuesday, January 9, 2018 at 11:43 AM 
To: 
 <
@fb.com> 
Cc: 
 <
@fb.com>, 
 
<
@fb.com>, "xxxxxxxxxxxxxxxx@xx.xxxxxx.xx" <SANTE-CONSULT-
xx@xx.xxxxxx.xx> 
Subject: RE: Cooperation with facebook on the official controls of e-commerce of food 
  
Dear 

I received now email addresses from Malta and Bulgaria. Attached please find the 
updated table. The emails of both countries are highlighted. 
Kind regards 
 
  
From: 
 (SANTE)  
Sent: Monday, January 08, 2018 3:49 PM 
To: '

Cc: 
'; '
'; SANTE CONSULT-G3; 
 
(SANTE) 
Subject: RE: Cooperation with facebook on the official controls of e-commerce of food 
  
Dear 

  
 and myself wish you and your colleagues a happy, healthy and successful 
new year! 
  
Thank you very much for your response. I will distribute your information to the 
food control authorities of the Member States. They will notify non-compliant 
offers on fb via the provided email addresses, as agreed. 
  
Kind regards 
 
  

From: 
 [mailto:
@fb.com]  
Sent: Monday, December 18, 2017 4:54 PM 
To: 
 (SANTE) 
Cc: 

; SANTE CONSULT-G3; 
 (SANTE) 
Subject: Re: Cooperation with facebook on the official controls of e-commerce 
of food 
  
Dear 
,  
 
Facebook Ireland has established a dedicated email reporting channel for 
food control authorities of EU Member States 
at 
 . This channel will be active from 1 January 
2018 exclusively for the email addresses which you have provided to us. 
We understand some email addresses are still missing and we will 
onboard these when you communicate them to us.   
  
In order to enable us to deal with reports as quickly and efficiently as 
possible, we ask that reports contain the following specific information: 
  
•         The specific URL(s) of the content at issue.  Please note than in 
relation to specific Facebook posts, this can be identified by 
clicking on the time stamp of the post in question.  If for some 
reason it is not possible to provide a URL then we ask that you 
provide a clear description of the content together with any other 
information that you consider will assist us in locating it.  We 
would note that absent a URL or other means to clearly identify 
the content, this may delay (or vitiate) our ability to identify and 
review the content in question. Further information on how to 
generate URLs can be found in the attached guidance.  
  
•         A clear explanation as to the legal basis for the request and the 
reason why the content is unlawful, supported by references to 
the relevant provisions of applicable law. 
  
•         A clear description of the action requested by the reporting party. 
  
Once a report is received through this channel notifying us of illegal 
content on the Facebook Service, it will be reviewed and actioned 
appropriately by a dedicated team of staff.  If the report is missing certain 
relevant information and/or we require further information in order to 
conduct our review, we will notify the reporting party accordingly.  
  
Facebook Ireland will act expeditiously to review all valid notifications 
received through this channel.  Where we determine that content on the 

Facebook Service is illegal or is contrary to our policies, then we will take 
steps to restrict access to that content as appropriate.  We will then 
inform the reporting party on the action that we have taken.  
  
It is not possible to provide concrete deadlines or timeframes for this 
procedure, given that each report is individual and will differ depending 
on factors specific to each case, including the quality of the information 
contained in the report and the need for follow-up action with the 
reporter or user in question. We seek to prioritise notifications which are 
the most urgent; whilst we will respond expeditiously to all reports 
received, we will also prioritise notices about content which is seriously or 
manifestly unlawful.  In all instances, please be assured that Facebook 
Ireland takes the matter of illegal content and its responsibilities under 
the E-Commerce Directive very seriously and we look forward to working 
with the food control authorities of EU Member States to assist us in the 
identification and removal of illegal content on the Facebook Service. 
  
We thank you again for your assistance and cooperation throughout this 
process.  Should you have any additional queries in relation to the above, 
please do not hesitate to contact us. 
  
Best regards,  
  
 
  
_______ 
  

 
@fb.com | 
 
  
Facebook 
  
  
From: "
@ec.europa.eu" 
<
@ec.europa.eu> 
Date: Friday, December 8, 2017 at 4:24 PM 
To: 
 <
@fb.com> 
Cc: 
 <
@fb.com>, 
 
<
@fb.com>, "xxxxxxxxxxxxxxxx@xx.xxxxxx.xx" <SANTE-
xxxxxxxxxx@xx.xxxxxx.xx>, "
@ec.europa.eu" 
<
@ec.europa.eu> 
Subject: RE: Cooperation with facebook on the official controls of e-
commerce of food 
  

Dear 

  
Hope you are well.  
It took us a while to get the email addresses from Member States and 
until today we don't have for all. But as most of Member States plus some 
EFTA States responded, I would like to share the email address with you in 
order to allow you to proceed with the communication channel. 
Could you then in return provide me the information on how to use the 
channel? 
  
Bon weekend 
 
  
From: 
 [mailto:
@fb.com]  
Sent: Wednesday, October 25, 2017 5:36 PM 
To: 
 (SANTE); 
 (SANTE) 
Cc: 

; SANTE CONSULT-G3 
Subject: Re: Cooperation with facebook on the official controls of e-
commerce of food 
  
Dear 
, Dear 
,  
  
We have been working internally on creating a channel as we 
discussed previously. I can now confirm that it should be up and 
running by mid-November. In the interim, could you please 
provide us with a list of email addresses from each Food Safety 
Authority to whitelist for the channel (1-2 emails per authority)?  
  
Many thanks for your patience on this issue.  
  
Kind regards  
  
  
  
  

 
@fb.com | 
 
  
facebook 
  
  
  
From: "
@ec.europa.eu" 
<
@ec.europa.eu> 
Date: Wednesday, September 13, 2017 at 4:59 PM 

To: 
 <
@fb.com> 
Cc: 
 <
@fb.com>, 
 
 <
@fb.com>, "SANTE-CONSULT-
xx@xx.xxxxxx.xx" <xxxxxxxxxxxxxxxx@xx.xxxxxx.xx>, 
"
@ec.europa.eu" 
<
@ec.europa.eu> 
Subject: RE: Cooperation with facebook on the official controls of 
e-commerce of food 
  
Dear 
 and 

  
Thank you very much for this phone conversation in a very 
cooperative atmosphere.  
  
Please don't hesitate to contact me if there is any further 
question. As 
 explained we believe it's of common interest 
to establish good communication channels which then can be used 
if any problem needs to be solved. 
  
Kind regards 
 
  
  
From: 
 [mailto:
@fb.com]  
Sent: Thursday, September 07, 2017 6:24 PM 
To: 
 (SANTE); SANTE CONSULT-G3; 
 
 (SANTE) 
Cc: 

 
Subject: Re: Cooperation with facebook on the official controls of e-
commerce of food 
  
Dear 
 
,  
  
Thank you for agreeing to having a call next Wednesday 13 
September, at 4 pm CET. From our side, I will be joined by me 
colleague 
.  
  
If this suits, we can connect using the following dial-ins:  
  
Meeting ID: 
 
Telephone: 
 (US) or 
other dial in 
numbers  
  
Kind regards,  
  

  
  

 
@fb.com | 
 
  
facebook 
  
  
From: 
 <
@fb.com> 
Date: Thursday, August 31, 2017 at 1:20 PM 
To: "xxxxxxxxxxxxxxxx@xx.xxxxxx.xx" <SANTE-CONSULT-
xx@xx.xxxxxx.xx> 
Cc: 
 <
@fb.com>, 
"
@ec.europa.eu" 
<
@ec.europa.eu>, 
"
@ec.europa.eu" 
<
@ec.europa.eu>, "
@ec.europa.eu" 
<
@ec.europa.eu>, 
"
@ec.europa.eu" 
<
@ec.europa.eu>, 
"
@ec.europa.eu" 
<
@ec.europa.eu>, 
 
<
@fb.com> 
Subject: FW: Cooperation with facebook on the official controls of 
e-commerce of food 
  
Dear 
 

 
,  
  
Thank you for your letter dated August 10, 2017.  
  
We appreciate your offer to provide us with further clarifications. 
Would it be possible to set-up a call to discuss the matter at your 
best convenience?  
  
Many thanks  
  
Kind regards,  
  
 
  
,
 
@fb.com | 
 
  
facebook 
  



  
  
From: 
 [mailto:
@fb.com]  
Sent: Tuesday, March 28, 2017 12:55 PM 
To: 
 (SANTE) 
Cc: 

 
Subject: Re: Cooperation with facebook on the official controls of e-
commerce of food 
  
Re: Official controls concerning production and distribution of 
agri-food products and cooperation with Facebook on e-
commerce 
  
Dear 
 

 
,  
  
Thank you for your letter, dated January 5, 2017, in which you 
requested that Facebook inform you how we would like to be 
contacted and whether we consider Facebook to be both an e-
platform and an independent seller, or simply an e-platform.  
  
Facebook serves its users with a broad range of innovative services 
(including its social network, as well as its other products and 
services such as Messenger, Instagram, and WhatsApp). These 
services help users to connect with each other, communicate with 
other users as well as larger groups, share with their friends, 
families, and wider communities, and discover content that is 
meaningful and relevant to them. Among those services are 
various ways for our users to list, discover, and discuss items for 
sale. With respect to those services, Facebook does not consider 
itself an independent seller.  
  
Please feel free to continue to contact my office if you have 
further updates or questions, or you can reach me via email 
at 
@fb.com. 
  
Sincerely, 
  
 
 
 
11 Rond Point Schuman 
B-1040 Brussels 
  
M: 
 
E: 
@fb.com