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Document 53
     
"Capacity building and technical support for implementing integrated care" 
Workshop and Marketplace organised within the  
ICIC19 – 19th International Conference on Integrated Care 
01-03 April 2019, San Sebastian
1. Concept and Objective
The European Commission, DG Health and Food Safety, in collaboration with the International 
Foundation for Integrated Care (IFIC), is organising a stream of activities during ICIC19 with the 
objective of supporting health authorities in their efforts to implement integrated care solutions.  
The significance of integrated care as a means for improving health outcomes and the effectiveness 
and sustainability of health and care systems is acknowledged in several policies at national and EU 
level, for example: the European Commission's Communication on effective, accessible and resilient 
health systems, the 2017 European Semester: Communication on Country Reports, the Joint Report 
on Health Care and Long-Term Care Systems and Fiscal Sustainability by the European Commission 
and the Economic Policy Committee, the Companion Report 2017  of the State of Health in the EU 
and the most recent Commission Communication on the digital transformation of health and care in 
the Digital Single Market. 
Integrated care is a central element in many on-going or planned health system reforms. There may 
be no doubt about whether one needs to transform the health and care model and move to 
integrate care, but the question is how to design and implement integrated care successfully. One 
pre-condition for this to happen, is for health authorities to have adequate capacity and relevant 
know-how.   
The European Commission aims at assisting Member State authorities at national, regional and local 
levels to fulfil this pre-condition and proceed with their health system reforms. The activities at 
ICIC19 are among the various actions taken by the Commission to raise the capacity of health 
authorities in this regard.  


2. Format
The activities planned for ICIC19 consist of: 
x  a half-day workshop in the morning of Monday 01 April; and  
x  a "marketplace" setting running from the afternoon of Monday 01 April until the end of the 
conference.  
The workshop will bring together in one room the "demand" side, i.e. health authorities indicating 
areas where they have specific difficulties in implementation of integrated care and what support 
they need, and the "supply" side, i.e. organisations or experts who can indicate what knowledge and 
technical support they can provide towards the needs of the demand side. The workshop will allow 
for a first introductory step and an open discussion about needs and available support options, with 
all actors in the same room. 
The workshop will also present the actions which the European Commission is already taking or 
planning in order to support the implementation of integrated care and the means of support which 
the Commission can offer in this regard. 
The "marketplace" will follow on from the workshop. It will be hosted in a designated area of the 
ICIC19 venue offering a quite space, coffee, tables and chairs for meetings. The purpose is to allow 
stakeholders from the "demand" and "supply" sides to have bilateral meetings to discuss about 
potential collaboration opportunities and technical support for specific needs. These meetings can 
be organised ad-hoc and at any time, at the initiative of the "demand" and "supply" sides as 
inspired/triggered by the workshop on Monday morning. The Commission and IFIC can facilitate the 
marketplace by providing a mapping of needs and technical support solutions communicated during 
or before the workshop. The Commission and IFIC can also moderate discussions in these meetings if 
requested by the "demand" and "supply" stakeholders. 
3. Audience
The workshop will gather a variety of participant profiles:  
x  Representatives from national, regional and local authorities responsible for planning and/or 
implementing integrated care 
x  Health and care managers 
x  Health and care service providers 
x  Organisations and experts who can provide technical support and expertise towards the 
implementation of health services and integrated care 
x  Delegates of the ICIC19 conference 


4. Workshop programme 
 
 
Monday 01 April 
 
Part 1 – 09:00 – 10:30 
x  Opening and Welcomeby the European Commission, DG Health and Food Safety (
 
5 minutes) 
x  EU level actions and instruments to support the implementation of integrated care 
o  What is available? - presentation from DG Health and Food Safety, European 
Commission (
, 10 minutes) 
o  The possibilities for technical support - presentation of the European Commission’s 
Structural Reform Support Programme 
, 10 minutes) 
o  Twinning and capacity building activities in EU projects: presentations from the projects 
SCIROCCO ExchangeVIGOUR and DigitalHealthEurope (
/Scottish 
Government, 
/empirica, 
/empirica, 20 minutes in total) 
x  Strategies for integrated care and concrete needs for assistance with the implementation  
o  Presentation of strategies and implementation needs in Estonia (
/Ministry of 
Social Affairs, 7 minutes) 
o  Presentation of strategies and implementation needs in FlandersBelgium (
 
 Agency of Care and Health, 7 minutes) 
x  Technical support and knowledge to assist implementation 
o  Presentation from the International Foundation for Integrated Care (
, 7 
minutes)  
o  Presentation from Optimedis-Cobic (
 7 minutes)  
 
Coffee break (10:30 – 11:00) 
 
Part 2 – 11:00 – 12:30 
x  Strategies for integrated care and concrete needs for assistance with the implementation  
o  Presentation of strategies and implementation needs in Poland (

National Health Fund, 7 minutes) 
o  Presentation of strategies and implementation needs in Slovakia (
/ 
Slovak Public Health Association & PJ Safarik University, 7 minutes) 
o  Presentation of strategies and implementation needs in TwenteNetherlands 
/University of Twente, 7 minutes) 

 



x  Technical support and knowledge to assist implementation 
o  Presentation from the World Bank (
, 7 minutes)  
o  Presentation from University of Cologne (
, 7 minutes)  
o  Presentation from the Bevan Commission 
, 7 minutes) 
x  Interactive audience discussion (allowing more care authorities or technical support providers 
to briefly state needs and possible support solutions – Commission and IFIC preparing a mapping 
of these on-the-fly in order to facilitate the marketplace afterwards) 
 
 
 
 
 
5. Marketplace programme 
 
The marketplace area will be available from 14:00 hrs on Monday 01 April until 16:30 hrs on 
Wednesday 03 April
 (end of the ICIC19 conference).  
 
Stakeholders from the  

“demand” side (i.e. care authorities who need assistance to implement integrated care) and  

“supply” side (i.e. organisations or experts who can provide knowledge and technical 
support for the implementation of integrated care)  
 
can organise bi-lateral or multi-lateral meetings there at any time at their convenience, to discuss 
about their needs and possible support solutions. 
 
 
 
 
 
Organised by: