Frontex communications plan and strategy

Luisa Izuzquiza made this access to documents request to European Border and Coast Guard Agency

The request was successful.

From: Luisa Izuzquiza

Delivered

Dear European Border and Coast Guard Agency,

Under the right of access to documents in the EU treaties, as developed in Regulation 1049/2001, I am requesting documents which contain the following information:

- Frontex’s communication plans or communication strategies for 2016 and 2017.

In addition to this, I am also requesting:
- all guidelines, handbooks, policies, rules, or instructions specifically related to the management of Frontex social media accounts for 2016; and
- all guidelines, handbooks, policies, rules, or instructions specifically related to the management of Frontex social media accounts for 2017.

These documents may be related – but not limited – to the type of tone and content that Frontex displays on the social media platforms where it’s present (i.e.: Twitter, Youtube and Vimeo).

Please do not hesitate to contact me if you need any clarification in regards to any aspect of my request.

Thank you in advance.

Yours faithfully,

Luisa Izuzquiza

Link to this

From: PAD
European Border and Coast Guard Agency


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Dear Ms Izuzquiza,

Thank you for your email and your interest in Frontex activities.

As your request falls under the regime of Regulation (EC) No 1049/2001 of
the European Parliament and of the Council of 30 May 2001 regarding public
access to European Parliament, Council and Commission documents, we will
now forward your email to the responsible Unit and get back to you within
15 working days.

In the meantime, should you have any questions regarding your request or
public access to documents process, please do not hesitate to contact us.

Kind regards,

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: Registration
Sent: 28 November 2017 15:07
To: PAD <[email address]>
Subject: FW: access to documents request - Frontex communications plan and
strategy

 

 

 

 

Date: Reg.No:
28.11.2017 27338
Responsible
Organisation:       
              Cc:
Remark: Deadline:

   
Remark for staff
member:
Reference:

 

 

 

 

 

 

 

 

 

 

Best Regards,

[1]cid:image005.png@01D25143.0CB89DD0
The new [2]Regulation on the European Border and Coast Guard entered into
force on 6 October 2016. As a result, the agency is now called Frontex -
European Border and Coast Guard Agency. Please note that all formal
agreements and ongoing contracts remain valid. Email addresses and contact
details do not change either.

Frontex - European Border and Coast Guard Agency · Plac Europejski 6,
00-844 Warsaw, Poland · Tel: +48 22 205 9500 · Fax: +48 22 205 9501 ·
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex,
unless its contents clearly indicate otherwise. It is intended solely for
the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

 

show quoted sections

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From: PAD
European Border and Coast Guard Agency


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Dear Ms Izuzquiza,

 

The process of your request demands to extend the deadline for responding
for another 15 working days under the Art. 7(3) of the Regulation
1049/2001.

 

Nevertheless, we will do our best to get back to you as soon as possible.

 

Thank you for your understanding.

 

Kind regards,

 

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: PAD
Sent: 28 November 2017 17:00
To: [FOI #4825 email]
Cc: PAD <[email address]>
Subject: RE: access to documents request - Frontex communications plan and
strategy

 

Dear Ms Izuzquiza,

Thank you for your email and your interest in Frontex activities.

As your request falls under the regime of Regulation (EC) No 1049/2001 of
the European Parliament and of the Council of 30 May 2001 regarding public
access to European Parliament, Council and Commission documents, we will
now forward your email to the responsible Unit and get back to you within
15 working days.

In the meantime, should you have any questions regarding your request or
public access to documents process, please do not hesitate to contact us.

Kind regards,

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: Registration
Sent: 28 November 2017 15:07
To: PAD <[1][email address]>
Subject: FW: access to documents request - Frontex communications plan and
strategy

 

 

 

 

Date: Reg.No:
28.11.2017 27338
Responsible
Organisation:       
              Cc:
Remark: Deadline:

   
Remark for staff
member:
Reference:

 

 

 

 

 

 

 

 

 

 

Best Regards,

[2]cid:image005.png@01D25143.0CB89DD0
The new [3]Regulation on the European Border and Coast Guard entered into
force on 6 October 2016. As a result, the agency is now called Frontex -
European Border and Coast Guard Agency. Please note that all formal
agreements and ongoing contracts remain valid. Email addresses and contact
details do not change either.

Frontex - European Border and Coast Guard Agency · Plac Europejski 6,
00-844 Warsaw, Poland · Tel: +48 22 205 9500 · Fax: +48 22 205 9501 ·
[4]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex,
unless its contents clearly indicate otherwise. It is intended solely for
the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

 

show quoted sections

Link to this

From: PAD
European Border and Coast Guard Agency


Attachment image001.png
15K Download

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Dear Ms Izuzquiza,

 

For you information the holiday period for Frontex is 23/12/2017 until
2/1/2018 inclusive.

 

Kind regards,

 

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: PAD
Sent: 15 December 2017 12:07
To: [FOI #4825 email]
Cc: PAD <[email address]>
Subject: RE: access to documents request - Frontex communications plan and
strategy

 

Dear Ms Izuzquiza,

 

The process of your request demands to extend the deadline for responding
for another 15 working days under the Art. 7(3) of the Regulation
1049/2001.

 

Nevertheless, we will do our best to get back to you as soon as possible.

 

Thank you for your understanding.

 

Kind regards,

 

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: PAD
Sent: 28 November 2017 17:00
To: [1][FOI #4825 email]
Cc: PAD <[2][email address]>
Subject: RE: access to documents request - Frontex communications plan and
strategy

 

Dear Ms Izuzquiza,

Thank you for your email and your interest in Frontex activities.

As your request falls under the regime of Regulation (EC) No 1049/2001 of
the European Parliament and of the Council of 30 May 2001 regarding public
access to European Parliament, Council and Commission documents, we will
now forward your email to the responsible Unit and get back to you within
15 working days.

In the meantime, should you have any questions regarding your request or
public access to documents process, please do not hesitate to contact us.

Kind regards,

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: Registration
Sent: 28 November 2017 15:07
To: PAD <[3][email address]>
Subject: FW: access to documents request - Frontex communications plan and
strategy

 

 

 

 

Date: Reg.No:
28.11.2017 27338
Responsible
Organisation:       
              Cc:
Remark: Deadline:

   
Remark for staff
member:
Reference:

 

 

 

 

 

 

 

 

 

 

Best Regards,

[4]cid:image005.png@01D25143.0CB89DD0
The new [5]Regulation on the European Border and Coast Guard entered into
force on 6 October 2016. As a result, the agency is now called Frontex -
European Border and Coast Guard Agency. Please note that all formal
agreements and ongoing contracts remain valid. Email addresses and contact
details do not change either.

Frontex - European Border and Coast Guard Agency · Plac Europejski 6,
00-844 Warsaw, Poland · Tel: +48 22 205 9500 · Fax: +48 22 205 9501 ·
[6]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex,
unless its contents clearly indicate otherwise. It is intended solely for
the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

 

show quoted sections

Link to this

From: PAD
European Border and Coast Guard Agency


Attachment image001.png
15K Download

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Dear Mrs Izuzquiza,

 

Communications plans are part of all Frontex’s multiannual plans. Kindly
find the strategies for 2017 and 2016 in the links below.

 

[1]http://frontex.europa.eu/assets/About_Fr...

 

[2]http://frontex.europa.eu/assets/About_Fr...

 

With regard to our social media policy, please be informed that we are
currently working on a draft document that will be approved in the first
quarter of 2018. We can share with you our strategy for Twitter - we have
launched our account in August 2015.

 

Please do not hesitate to contact us in case you need further assistance.

 

Yours sincerely,

 

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: PAD
Sent: Tuesday 28 November 2017 17:00
To: [FOI #4825 email]
Cc: PAD <[email address]>
Subject: RE: access to documents request - Frontex communications plan and
strategy

 

Dear Ms Izuzquiza,

Thank you for your email and your interest in Frontex activities.

As your request falls under the regime of Regulation (EC) No 1049/2001 of
the European Parliament and of the Council of 30 May 2001 regarding public
access to European Parliament, Council and Commission documents, we will
now forward your email to the responsible Unit and get back to you within
15 working days.

In the meantime, should you have any questions regarding your request or
public access to documents process, please do not hesitate to contact us.

Kind regards,

Transparency Office

Corporate Governance

Tel: +48 22 205 9500

 

 

From: Registration
Sent: 28 November 2017 15:07
To: PAD <[3][email address]>
Subject: FW: access to documents request - Frontex communications plan and
strategy

 

 

 

 

Date: Reg.No:
28.11.2017 27338
Responsible
Organisation:       
              Cc:
Remark: Deadline:

   
Remark for staff
member:
Reference:

 

 

 

 

 

 

 

 

 

 

Best Regards,

[4]cid:image005.png@01D25143.0CB89DD0
The new [5]Regulation on the European Border and Coast Guard entered into
force on 6 October 2016. As a result, the agency is now called Frontex -
European Border and Coast Guard Agency. Please note that all formal
agreements and ongoing contracts remain valid. Email addresses and contact
details do not change either.

Frontex - European Border and Coast Guard Agency · Plac Europejski 6,
00-844 Warsaw, Poland · Tel: +48 22 205 9500 · Fax: +48 22 205 9501 ·
[6]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex,
unless its contents clearly indicate otherwise. It is intended solely for
the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

 

show quoted sections

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From: Luisa Izuzquiza

Delivered

Dear Frontex,

Thank you for your message and the documents provided. If, in addition to these, you could kindly share the Twitter strategy you mention, that would be very much appreciated.

Thank you in advance.

Yours sincerely,

Luisa Izuzquiza

Link to this

From: PAD
European Border and Coast Guard Agency


Attachment Izuzquiza 281102017 11012018 27338.pdf
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Dear Ms Izuzquiza,

Kindly find attached the Twitter strategy.
Please do not hesitate to contact us in case you need further assistance.

Yours sincerely,

Transparency Office
Corporate Governance
Tel: +48 22 205 9500

Frontex - European Border and Coast Guard Agency

www.frontex.europa.eu
Plac Europejski 6, 00-844 Warsaw, Poland · Tel: +48 22 205 9500 · Fax: +48 22 205 9501
DISCLAIMER: This e-mail message, including any attachments, cannot be construed as automatically constituting any form of commitment by Frontex, unless its contents clearly indicate otherwise. It is intended solely for the use of the addressee(s). Any unauthorised disclosure, use or dissemination, either in whole or in part, is prohibited. If you have received this message in error, please notify the sender immediately via e-mail and delete the e-mail from your system.

show quoted sections

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