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ANNUAL ACTIVITY REPORT 2010 
DG INTERPRETATION AND CONFERENCES 
 
 
 
 
 
 
 
Annual Activity Report 2010 DG Interpretation and Conferences   
 

0. 
 
 
Budgetary 
Overview 
       2 
1.   Objectives  
 
 
 
 
 
 
 
 

   1.1.  Objectives of the Directorate-General 
 
 
 
 

   1.2.  Feasibility evaluation and associated 
potential 
risks 
   3 
2.   Resources of the DG, Evaluation of the Results and Deviations Found   

   2.1.  Environment of the Directorate-General 
    4 
 
 
 
2.2. 
Budgetary 
Execution 
2010 
      4 
      2.2.1.   Final appropriations and initial appropriations   
 
 

      2.2.2.   Final appropriation0s and committed appropriations 
 
 

      2.2.3.   Committed appropriations and effected payments 
 
 

      2.2.4.   Use of appropriations carried over from 2009 to 2010   
 

      2.2.5.   Use of appropriations corresponding to assigned revenue 
 

   2.3.   Performance indicators                                                                                   7 
   2.4.   Results obtained                                                                                              8 
3.   Evaluation and Effectiveness of internal Controls                                               9 
4.   Conclusions                                                                                                           9 
5.   Declaration of the authorising officer                                                                 11 
6.   List of annexes                                                                                                    12  
 
1

 
0.  BUDGETARY OVERVIEW  
 
Code 
Appropriation type 
Type de crédits 
€ or % 
Formula 
  
Appropriations of 2010 
Crédits 2010 
  
  

Initial appropriations 
Crédits initiaux 
60.125.000,00  
 
B Final 
appropriations 
Crédits 
finaux 
60.085.000,00  
 
C Commitments 
Engagements 
58.668.311,96  
 
Commitments in % of final 

Engagements en % des credits finaux 
98 
D=C/B 
appropraitions 
E Payments 
Paiements 
45.508.009,26  
 

Payments in % of commitments Paiements 
en % d'engagements 
78 
F=E/C 
Cancellations of 2010 final 

Annulations de crédits 2010 
1.416.688,04  
 
appropriations 
Cancellations in % of final 

Annulations en % des credits finaux 

H=G/B 
appropriations 
Appropriations carried over 
Crédits reportés 
(automatic and non-automatic 
  
(automatiques et non-automatiques) 
  
  
carryovers) 
de 2010 à 2011 
from 2010 to 2011 

Automatic carryovers from 2010 to 2011 
Crédits reportés automatiques de 2010 à 2011 
 13.160.302,70 
  
Automatic carryovers from 2010 to 2011 
Crédits reportés automatiques de 2010 à 2011 

22 
J=I/C 
in % of commitments 
en % des engagements 
Non-automatic carryovers from 2010 to 
Crédits reportés non-automatiques de 2010 à 

 0,00 
  
2011 
2011 
Non-automatic carryovers from 2010 to 
Crédits reportés non-automatiques de 2010 à 

0,00 
M=K/B 
2011 in % of final appropriations 
2011 en % des credits finaux 
Appropriations carried over 
Crédits reportés 
(automatic and non-automatic 
  
(automatiques et non-automatiques) 
  
  
carryovers) 
de 2009 à 2010 
from 2009 to 2010 

Automatic carryovers from 2009 to 2010 
Crédits reportés automatiques de 2009 à 2010 
13.317.349,07  
 
Payments against automatic carryovers 
Paiements de crédits reportés automatiques de 

8.288.320,38  
 
from 2009 to 2010 
2009 à 2010 
Paiements de crédits reportés automatiques de 
Payments in % of automatic carryovers 

2009 à 2010 en % des crédits reportés 
62 
O=N/M 
from 2009 to 2010 
automatiques  
Cancellations of automatic carryovers 
Annulations de crédits reportés automatiques de 

5.029.028,69  
 
from 2009 to 2010 
2009 à 2010 
Cancellations of automatic carryovers 
Annulations de crédits reportés automatiques de 

from 2009 to 2010 in % of automatic 
2009 à 2010 en % des crédits réportés 
0,00 
Q=P/M 
carryovers from 2009 to 2010 
automatiques de 2009 à 2010 
Non-automatic carryovers from 2009 to 
Crédits reportés non-automatiques de 2009 à 

0,00  
 
2010 
2010 
Payments of non-automatic carryovers 
Paiements de crédits reportés non-automatiques 

0,00  
 
from 2009 to 2010 
de 2009 à 2010 
Payments against non-automatic 
Paiements de crédits reportés non-automatiques 
carryovers from 2009 to 2010 in % of 

de 2009 à 2010 en % des crédits reportés non-

T=S/R 
non-automatic carryovers from 2009 to 
automatiques de 2009 à 2010 
2010 
Cancellations of non-automatic 
Annulations de crédits reportés non-

0,00  
 
carryovers from 2009 to 2010 
automatiques de 2009 à 2010 
Cancellations of non-automatic 
Annulations de crédits reportés non-
carryovers from 2009 to 2010 in % of 

automatiques de 2009 à 2010 en % des crédits 

V=U/R 
non-automatic carryovers from 2009 to 
reportés non-automatiques de 2009 à 2010 
2010 
  
Assigned revenue in 2010 
Recettes affectées 2010 
  
  
Appropriations from assigned revenue 

Crédits de recettes affectées courantes 2010 
138.437,00  
 
in 2010 (current) 
Payments in 2010 against 

Paiements de crédits de recettes affectées 2010 
1.260,00  
 
appropriations from assigned revenue 
Payments in 2010 against assigned 
Paiements de crédits de recettes affectées 2010 

revenue in % of assigned revenue in 
0,9 
Y=(X/W) 
en % des crédits de recettes affectées 2010 
2010 

Assigned revenue carried over to 2010 
Crédits de recettes affectées reportés à 2010 
309.901,04  
 
Appropriations for mopping up 
AA 
Crédits pour le transfert de "ramassage" 
  
  
transfer 
 
2

1.  OBJECTIVES 
1.1. 
Objectives of the Directorate-General 
Main mission: Ensure interpretation services in 23 languages (and further languages 
upon specific demand) for the plenary sessions and other meetings of the Institution 
and its bodies; ensure the new service of Interpretation ad personam (IAP); ensure – 
outside the normal working places – the logistical organisation of meetings requested 
by the political groups and governing bodies of the European Parliament; manage the 
rooms in the three places of work and the conference technicians.  
 
At interinstitutional and international cooperation level: to organise interpretation 
services required in other institutions and bodies of the EU strenghtening the 
interinstitutional cooperation and to continue to develop relations with international 
institutions' interpretation services (HINTS, IAMLADP) .  
 
At human resources level: to optimise human resources (interpreters) by encouraging 
them to learn new languages, improving the passive language coverage and the EUR 
10+2 pivots and retours, preparing for "La relève", preparing for future enlargements; 
to better integrate Luxembourg based personnel; and to consolidate the integration of 
conference technicians.  
 
At organisational level: to complete DG INTE's internal re-organisation, to improve 
working conditions as a motivation tool and to develop a 'Total Quality Management' 
system. 
 
1.2. 
Feasibility evaluation and associated potential risks 
 
With regard to risks for meeting the objectives of the DG: 
The greatest risk for the DG is that of not being able to recruit sufficient interpreters 
to be able to abandon the exceptions on Article 147 of the Rules of Procedure, as 
enabled in Article 146 and laid down in the decision of the Bureau of 3 March 2009 
thereon. The reason is the shortage on the market for international conference 
interpreters of sufficiently highly qualified interpreters, the inability to offer a 
sufficient number of higher-graded temporary agent contracts – unlike the other 
Institutions – which renders working for the EP as an interpreter financially less 
attractive than freelance work, and the insufficient number of competitions organised 
by EPSO leading to the fact that staff interpreter positions cannot be filled internally 
and thus increasing the necessity to recruit freelance interpreters to be paid from 
budget line 1402-01.  
 
A major risk for the execution of the 2010 budget was identified in the fact that the 
number of overhead administrative staff is far too low compared to the expansion of 
the DG. The insufficient internal human resources risk to severely hamper a 
better utilisation of the appropriations
 available.  
 
With regard to financial risks: 
The last evaluation and identification of the posts associated with potential risks in 
budgetary management was carried out at the end of 2008. A new compaign currently 
is ongoing and the results will be available in January 2011.  
 
3

 
2.  RESOURCES OF THE DG, EVALUATION OF THE RESULTS AND DEVIATIONS FOUND 
 
2.1. 
Environment of the Directorate-General 
DG INTE is currently in a phase of restructuring in accordance with the 
Administrative Work Programme 2009-2011. Ever since the creation of the new 
individual DG in 2008, the resources allocated in terms of staff and logistics have 
been far from sufficient and the situation is only slowly improving on some levels. 
 
With regard to staffing, the number of vacant posts remains high at 76, 72 of them 
ADs, mostly interpreter posts. The aging problem has a negative impact on DG 
INTE's efforts to fill the vacant posts. A considerable number of staff interpreters is 
reaching retirement age. There is a risk that more interpreters will retire than there are 
new interpreters to replace them resulting in an unavoidable shortage of interpreters. 
Furthermore, the new interpreters will usually arrive with fewer languages in their 
linguistic combinations than the colleagues leaving which exasperates the problem 
further as interpretation capacity is being lost. 
The high rate of vacancies in some booths has to be of concern in budgetary terms 
since ACI colleagues need to be recruited and paid from line 1402-01 to offset the 
lack of staff interpreters. 
 
The staffing situation in middle management improved during 2010. However, 6 
Head of Unit posts (5 linguistic units + 1 total quality management) remain currently 
unoccupied. Furthermore, throughout the year strains have become more and more 
apparent resulting from the fact that the administrative staff is far from sufficient to 
respond to the growing needs and tasks of the DG.  
 
The lack of staff is beginning to severely hamper the prospects of a smooth 
functioning of the DG, and evidence is beginning to show in low levels of budgetary 
execution of budget lines managed by administrative units and structures with 
insufficient human resources to develop and follow-up projects that would be 
essential to prepare the DG for the future (in particular in response to the wave of 
retirement of staff interpreters), e.g. line 1404-04, vital for the preparation of DG 
INTE for the future. 
 
2.2. 
Budgetary Execution 2010 
2.2.1. 
Final appropriations and initial appropriations 
There is a difference of 40 000 EUR between the final and the initial appropritations. 
A tranfser from DG INTE's line 3042-03 to DG IPOL's one 3042-01 was done in June 
on the latter's request.  
 
Line 3042-03: Meetings, congresses and conferences: political group meetings 
Initial appropriations: 1 100 000 EUR 
Final approriations:  1 060 000 EUR 
Commitments:  
   729 131.78 EUR 
 
4

Utilisation rate: 
 
67.51 % 
 
2.2.2. 
Final appropriations and committed appropriations 
The utilsation rate for the 2010 budget stands at 98%. At sub-lines level, the highest 
rates are for 1402-01 (99.98%) and 2140-04 (92.67%) and the lowest one for 1404-04 
(38.17%) and 3245-04 (22.72%). Explanations for the latter are given below. 
 
Line 1404-04: : Graduate traineeships, grants and exchanges of officials: grants for 
training and further training of conference interpreters 
Initial appropriations: 1 300 000 EUR 
Final approriations:  1 300 000 EUR 
Commitments:  
   496 240.31 EUR 
Utilisation rate: 
 
38.17 % 
 
The low utilisation rate is predominantly explained by the fact that the human 
resources available within the DG for the management of this budgetary line are far 
too few to allow for the number of projects – essential in the context of preparing the 
DG for the future by contributing to the training of interpreters – to be increased to the 
desirable level. The structural changes in the DG - a new Unit has been created - will 
affect the management of the line, a higher usage is expected in future but human 
resources for the team concerned can be increased.  
Still, one other possibility to achieve higher usage rates might be to actually use the 
line for training measures for staff interpreters. It should be explored firstly whether 
the use of that line for courses for staff interpreters is possible and secondly what the 
interplay with DG PERS is (i.e. why certain activities are financed via DG PERS 
when DG INTE has its own training funds for interpreters but placed in the chapter 
AUTRES PERSONNELS ET PRESTATIONS EXTERNES). 
 
Line 3245-04: Meetings, congresses and conferences: other meetings 
Initial appropriations: 20 000 EUR 
Final approriations:  20 000 EUR 
Commitments:  
  4 543 EUR 
Utilisation rate: 
      22.72  % 
 
The low utilisation rate is related to the specificity of the line: to cover the expenses of 
the organisation of meetings outside the three working places for the Conference of 
Presidents, the Bureau, the Questors, and the President's visits abroad (hiring of 
interpretation equipment), Euro-Mediterranean Forum, Youth Summits whose 
number and time are out DG INTE's control. In 2010, we had only two meetings of 
this type. 
 
2.2.3. 
Committed appropriations and effected payments 
The rate of payments against the total of committed appropriations in 2010 stands at 
78%.  
 
 
5

The difference to full utilisation (11 560 000 EUR) is mainly due to the necessary use 
of provisionnel committments for payments of external interpretation services (ACI) 
which represents the most important line on DG INTE's budget in terms of 
appropriations – 91,5% of the total budget. The regularisation of request originating 
from the interpreters is unpredictable as regards the timing of these requests since it is 
the individual interpreters having to supply their request. A major part of their travel 
expenses is invoiced by EP's travel agency. The payments for the last two months of 
2010 are still to be done. Hence many payments relating to the previous year, in 
particular the last quarter, still have to be dealt with in the following year once the 
interpreters have made requests. 
 
A relatively low payment rate is the one for line 2140-04 -  51.3%. The reason for it is 
the fact that some of the equipment and spare parts orders were placed during the last 
quarter of 2010 and are to be invoiced in 2011.  
 
2.2.4. 
Use of appropriations carried over from 2009 to 2010  
The rate of payments against automatic carry-overs from 2009 to 2010 stands at 62%. 
 
It is 59.97% for chapter 1 where we use provisional commitments and payments 
depend on when requests of ACI interpreters are sent. An additional factor that makes 
estimation difficult is the fact that when these are carried over at the end of the year, it 
is unpredictable which amounts really still need to be paid (for example, the travel 
costs of ACI colleagues hired for services but only requested for payment in the 
following year. The reason why these carry-overs could not be fully used lies in the 
unpredictable nature of the demands for interpretation services. These demands 
originate from the bodies of Parliament and are totally outside the control of DG 
INTE. Provisionnel commitments are used to guard against any shortfall of funds for 
the services. 
 
On the other hand, the rate of payments in chapter 2 where commitments are done 
according to standard procurement procedures stands at 99.05%  
 
In chapiter 3, we have 78,22% mainly due to post 3042 used for the organisation of 
meetings of the political groups outside the three wokring places. The nature of the 
expenditure also requiring the use of provisional commitments makes impossible the 
full use of the carried-over appropriations.  
2.2.5. 
Use of appropriations corresponding to assigned revenue 
0.01% of the appropritions corresponding to assigned revenue for the current year 
were used in 2010. According to the Financial Regulation, priority is given to the 
appropriations corresponding to assigned revenue carried over from 2009. Those 
appropriations are mainly under chapter 1 (92.2% of the total assigned revenue) 
where the unpredictable nature of expenses and payment timing make it difficult to 
plan the use. 
The revenues of 2010 are carried over for use in the following year. 
 
 
 
6

2.3. 
Performance indicators 
The measurable indicators presented by DG INTE during the 2010 budget estimations 
when the allocations requested where justified as per every single budget line and 
sub-item are given below.  
We believe that the full circle of reporting should be closed by actually using these 
indicators in the reporting activity.  
 
Some of those indicators were slightly modified and adapted in order to better reflect 
the link between DG INTE's activity and budget execution.  
 
Jan - Dec 
Budget line 
Indicators to measure the objectives realisation 
2010 
1 4 0 2.01 
Number of meetings with more than 6 active languages (European Parliament with 
2283 
interpretation) 
Number of all meetings (European Parliament with interpretation) 
5664 
Number of staff interpreters  
 
Number of ACI interpreters 
2261 
Number of working days of staff interpreters 
51977 
Number of working days of AIC interpreters 
57279 
1 4 0 2.02 
This line is 'pour mémoire' and no indicators are followed-up 
p.m. 
1 4 0 4.04 
Number of successful candidates in EPSO competitions 
106 
Number of successful candidates in AIC accreditation tests 
111 
Number of successful candidates in language adding test 
113 
Number of upgrading of working languages added by AICs following a bursary*  
14 
Number of individual bursaries given for language perfection (proficiency)/new 
54 
languages 
Number of grants given to university courses  (2009/2010: 9 universities, 
15 
2010/2011: 6 universities) 
Number of organised group classes (perfection for interpreters) 

2 1 4 0.04 
Number of meetings (Brussels + Strasbourg with technical assistance inside meeting 
5110 
rooms) 
Number of other events (Brussels and Strasbourg, sound et projections, outside 
3002 
meeting rooms)  
Number of procurement procedures 
118 
2 1 4 0.10 
n/a 
  
3 0 4 2.03 
Number of meetings of the political groups 
38 
Number of site visits 
20 
3 0 4 2.04 
Number of meetings (other bodies) 

Number of meetings/seminars organised 

3 2 4 5.04 
Number of Trade Fairs where DG INTE has participated 

 
* long-term indicator 
 
 
 
 
 
7

2.4. 
Results obtained 
 
Main objective 

DG INTE provided interpretation for the European Parliament for 5664 meetings 
including missions outside the three working places and IAP services. It has provided 
interpretation for 590 meetings for the European Commission, 69 meetings for the 
Committee of the Regions, 136 for the Court of Auditors including missions and 6 for 
the Translation Centre. 
 
Inter-institutional and international cooperation  

Inter-institutional cooperation is being strengthen and structured: regular contacts 
with the European Commission services organising meetings in Luxembourg and the 
Court of Auditors as well with interpreters working in those meetings; exchange with 
the OIL for the EC in Luxembourg is done on a regular basis.  
DG INTE provided interpretation for 3 plenary sessions of the Committee of the 
Regions in 2010. 
In 2010 DG INTE continued the staff exchange with SCIC (the Interpretation 
Directorate General of EC). In both semesters there were between 7 and 10 
interpreters that participated in it. A first exchange of staff interpreters was launched 
with the United Nations Headquarters. One staff interpreter was sent to UNHQ from 1 
to 31 October 2010. 
DG INTE participated in the annual IAMLADP meeting in June and was co-hosting 
the HINTS meeting on 30 September - 01 October this year. The HINTS worldwide 
list of free-lance interpreters was launched on 1 October 2010 during this meeting. 
 
Human resources 
Focus has been put on interpreter training and awareness raising activities. 
5 summer universities were organised. 103 staff interpreters have participated. 129 
staff interpreters followed a language course during 2010. 54 bursaries were granted 
to ACI interpreters with a view to language addition within the next two years. In 
2010 the number of the accreditation tests was 50 or 105,5 days. As a result, there are 
111 newly accredited ACI. The number of language adding tests was 164 and 113 
interpreters (staff and ACI) have added a new language or a retour.  
 
Strong involvement with the awareness raising activities is to be observed during the 
reporting period. DG INTE gave pedagogical assistance (participation in the final 
exams for EMCI) to the universities in the Czech Republic, Slovakia, Hungary, 
Denmark, Estonia, Bulgaria, France, Portugal, Poland, and Germany. Furthermore, a 
survey was completed of the training in 30 universities. Together with DG SCIC 
(European Commission) 13 training grants were approved. In view of the preparation 
of a new network with the universities, two more Memoranda of Understanding were 
exchanged, bringing the total to 14. The process of a reform of the EMCI was 
launched. 
 
 
 
8

Organisation 
In line with the Administrative Work Programme 2009-2010 DG INTE started an 
internal reorganisation to better face its challenges. Three new units (Interpreter 
Training and Contacts with Universities, Communication – Interinstitutional & 
International Cooperation, Total Quality Management) have been created and three 
new helpdesks within the Programming Unit are in the process of being set up. Two 
of the new units (Interpreter Training and Contacts with Universities, Communication 
– Interinstitutional & International Cooperation) are now operational but lack staff to 
fully take on their role. The helpdesk for other institutions is expected to be 
operaitonal in early 2011. The selection procedure for the other two has finished 
without a positive result and will be repeated early in 2011. 
The secretarial support for the linguistic and other units was reinforced with contract 
agents which can only be a temporary solution to the severe staff shortage in the AST 
category. 
 
As a part of the working conditions improvement, meetings and seminars in 
cooperation with other DGs of the Parliament were organised during the year:  
 -  DG PRES : to search ways of making plenary work run more somoothly 
 -  DG ITEC : to improve the videoconferencing equipment used in meetings and to 
make it compatible with the requirements for interpetation 
 -  DG INLO : care for interpreter rooms handed to linguistic units.   
 
A full overview table with regard to the objectives by DG INTE achieved in 2010 is 
attached to this report. 
 
3.  EVALUATION AND EFFECTIVENESS OF INTERNAL CONTROLS 
 
Internal controls are generally functioning and effective and no irregularity occurred 
during the reporting period. A major task is an overhaul of the policy on sensitive 
posts which was not followed up further since the last initiative in 2008. A new 
campaign for their evaluation started in September. The questionnaires being filled in 
by the financial actors, the final conclusions are to be done in January 2011. 
 
A compatibility analysis of financial actors' rights has been carried out and changes 
implemented. The current situation is in compliance with the valid rules and 
instructions.   
 
4.  CONCLUSIONS 
  Global evaluation of the activity 
DG INTE keeps fulfilling its main mission: To ensure interpretation services in 
23 languages (and further languages upon specific demand) for the plenary 
sessions and other meetings of the Institution and its bodies in and outside the 
three working places; to ensure – outside the normal working places – the 
logistical organisation of meetings requested by the political groups and 
governing bodies of the European Parliament. Interpretation and conference 
technician services were provided whenever requested. This overall result shows 
the commitment of all staff to the success of the DG.  
 
9

  Assessment of the adequacy of the resources made available 
We consider that budgetary resources for 2010 were adequate.  
With regard to human resources, the consideration is to be made that the 
ressources put at the disposal of the DG INTE are inadequate with regard to the 
needs that follow from the creation of a new administrative structure and with 
regard to the growing amount of tasks to be handled by DG INTE.  
As a consequence of the entry into force of the Lisbon Treaty we have observed 
an increase in the requests for interpretation which translates into the respective 
increase in the workload both of interpretation units and of the operational 
services of DG INTE. The need for adequate staffing in particular of the 
operational units has thus once again been highlighted in the past year. 
 
Meanwhile, DG INTE has further restructured, trying to catch up with the delay 
in its creation and the implications thereof. It is now developing its capacity in 
order to respond to future challenges, such as an even greater number of 
meetings, ad personam requests and interpretation days, web streaming, 
videoconferencing, preparing the service for the future etc. 
 
Furthermore, the inadequate number of administrative staff is assiociated with  
the capacity of the DG to utilise in full its budget.  
 
  Synopsis on strong and weak points and possible measures to better adapt 
available human and financial resources 
Strong points: 
Since its creation as an independent DG in January 2008, the DG has always 
been able to deliver the services requested. This is undoubtedly the strong point 
of the services owed to the professionalism and dedication of its staff. This 
result was ensured despite difficult conditions posed by the fact that the DG is 
new and despite the scarcity in the market and the increased number of last-
minute requests for meeting (up to 6 languages) since the start of the new 
legislative term. 
Weak points: 
Staffing remains insufficient in the AST category on almost all levels.  
The number of conference technicians is insufficient to cover (without creating 
further overtime!) the necessary service and new management and maintenance 
tasks resulting from the 5 new meeting rooms having been made available in 
Brussels in December 2008. The increased demand of videoconferencing 
resulting from the Lisbon Treaty and the need for more intense cooperation with 
the national parliaments and the project for acquisition of such equipment would 
imply additional need for qualified conference technicians. 
 
 
 
10



 
 
0.  LIST OF ANNEXES 
Annex 6.1.  Overview of budgetary execution 2010  
Situation at the end of the reporting period 
6.1.1. Current 
appropriations 
6.1.2. Appropriations 
carried over automatically 
6.1.3. 
Crédits de dépenses spécifiques/Assigned revenue (AR) 
6.1.4. 
Crédits reportés de dépenses spécifiques/RA 
6.1.5. Revenue 
 
Annex 6.2.  Report on payment delays 
 
Annex 6.3.  List of exceptions (Derogations to the rules) 
 
Annex 6.4.  Long-term contractual obligations  
 
Annex 6.5.  Exceptional negotiated procedures  
 
Annex 6.6.  Ex-post evaluation results 
 
Annex 6.7.  Sensible posts 
 
Annex 6.6.  Evaluation of the implementation of minimum standards for 
internal control 
 
 
12

DG. INTE
Situation des Crédits courants à la fin du mois de: DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:49
Page 01 /03
Poste
Intitulé
Crédits
Virements +
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
Initiaux
Budg. Suppl.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
01...
014..
0140.
01402
Total Poste
01402
 55.005.000,00 
 0,00 
 55.005.000,00 
 54.990.000,00   99,97
 43.425.206,72 
 11.564.793,28 
 15.000,00 
01404
Total Poste
01404
 1.300.000,00 
 0,00 
 1.300.000,00 
 496.240,31   38,17
 332.143,84 
 164.096,47 
 803.759,69 
Total Article
0140.
 56.305.000,00 
 0,00 
 56.305.000,00 
 55.486.240,31 
 98,55
 43.757.350,56 
 11.728.889,75 
 818.759,69 
Total Titre
01...
 56.305.000,00 
 0,00 
 56.305.000,00 
 55.486.240,31 
 98,55
 43.757.350,56 
 11.728.889,75 
 818.759,69 

DG. INTE
Situation des Crédits courants à la fin du mois de: DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:49
Page 02 /03
Poste
Intitulé
Crédits
Virements +
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
Initiaux
Budg. Suppl.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
02...
021..
0214.
02140
Total Poste
02140
 2.505.000,00 
 0,00 
 2.505.000,00 
 2.321.320,88 
 92,67
 1.191.789,64 
 1.129.531,24 
 183.679,12 
Total Titre
02...
 2.505.000,00 
 0,00 
 2.505.000,00 
 2.321.320,88 
 92,67
 1.191.789,64 
 1.129.531,24 
 183.679,12 

DG. INTE
Situation des Crédits courants à la fin du mois de: DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:49
Page 03 /03
Poste
Intitulé
Crédits
Virements +
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
Initiaux
Budg. Suppl.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
03...
030..
0304.
03042
Total Poste
03042
 1.120.000,00 
40.000,00-
 1.080.000,00 
 729.131,78   67,51
 521.250,07 
 207.881,71 
 350.868,22 
032..
0324.
03245
Total Poste
03245
 195.000,00 
 0,00 
 195.000,00 
 131.618,99   67,50
 37.618,99 
 94.000,00 
 63.381,01 
Total Titre
03...
 1.315.000,00 
40.000,00-
 1.275.000,00 
 860.750,77 
 67,51
 558.869,06 
 301.881,71 
 414.249,23 
Total Général
 60.125.000,00 
40.000,00-
 60.085.000,00 
 58.668.311,96 
 97,64
 45.508.009,26 
 13.160.302,70 
 1.416.688,04 

DG. INTE
Situation Crédits reportés automatiques à la fin du mois de DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:54
Page 01 /03
Poste
Intitulé
Crédits
Crédits
Engagements
Paiements
  %
Crédits
Reliquat de
Reportés
Actuels
Contractés
Effectués
Util.
Disponibles
Conversion
01...
014..
0140.
01402
Total Poste
01402
 12.181.550,20 
 12.181.550,20 
 12.181.550,20 
 7.267.134,24 
 59,66 
 4.914.415,96 
 0,00 
01404
Total Poste
01404
 256.269,85 
 256.269,85 
 256.269,85 
 191.737,06 
 74,82 
 64.532,79 
 0,00 
Total Article
0140.
 12.437.820,05 
 12.437.820,05 
 12.437.820,05 
 7.458.871,30 
 59,97 
 4.978.948,75 
 0,00 
Total Titre
01...
 12.437.820,05 
 12.437.820,05 
 12.437.820,05 
 7.458.871,30 
 59,97 
 4.978.948,75 
 0,00 

DG. INTE
Situation Crédits reportés automatiques à la fin du mois de DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:54
Page 02 /03
Poste
Intitulé
Crédits
Crédits
Engagements
Paiements
  %
Crédits
Reliquat de
Reportés
Actuels
Contractés
Effectués
Util.
Disponibles
Conversion
02...
021..
0214.
02140
Total Poste
02140
 663.936,04 
 663.936,04 
 663.936,04 
 660.804,27 
 99,53 
 3.131,77 
 0,00 
Total Titre
02...
 663.936,04 
 663.936,04 
 663.936,04 
 660.804,27 
 99,53 
 3.131,77 
 0,00 

DG. INTE
Situation Crédits reportés automatiques à la fin du mois de DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:54
Page 03 /03
Poste
Intitulé
Crédits
Crédits
Engagements
Paiements
  %
Crédits
Reliquat de
Reportés
Actuels
Contractés
Effectués
Util.
Disponibles
Conversion
03...
030..
0304.
03042
Total Poste
03042
 161.899,76 
 161.899,76 
 161.899,76 
 116.733,59 
 72,10 
 45.166,17 
 0,00 
032..
0324.
03245
Total Poste
03245
 53.693,22 
 53.693,22 
 53.693,22 
 51.911,22 
 96,68 
 1.782,00 
 0,00 
Total Titre
03...
 215.592,98 
 215.592,98 
 215.592,98 
 168.644,81 
 78,22 
 46.948,17 
 0,00 
Total Général
 13.317.349,07 
 13.317.349,07 
 13.317.349,07 
 8.288.320,38 
 62,24 
 5.029.028,69 
 0,00 

DG. INTE
Situation des crédits de dépenses spécifiques/RA à la fin du mois de: DECEMBER
Exercice:2010 (en EUR)
Edité le 03/02/2011 à 11:20
Page 01 /03
Poste
Intitulé
Crédits
Crédits
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
an.précéd.
an. cumulés.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
01...
014..
0140.
01402
INTERORETES DE CONFERENCE
Total Poste
01402
 0,00 
 196.833,00 
 196.833,00 
 0,00 
 0,00 
 0,00 
 0,00 
 196.833,00 
Total Titre
01...
 0,00 
 196.833,00 
 196.833,00 
 0,00 
 0,00 
 0,00 
 0,00 
 196.833,00 

DG. INTE
Situation des crédits de dépenses spécifiques/RA à la fin du mois de: DECEMBER
Exercice:2010 (en EUR)
Edité le 03/02/2011 à 11:20
Page 02 /03
Poste
Intitulé
Crédits
Crédits
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
an.précéd.
an. cumulés.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
02...
021..
0214.
02140
Total Poste
02140
 0,00 
 1.402,75 
 1.402,75 
 1.402,75   100,00 
 1.260,00 
 142,75 
 0,00 
Total Titre
02...
 0,00 
 1.402,75 
 1.402,75 
 1.402,75   100,00 
 1.260,00 
 142,75 
 0,00 

DG. INTE
Situation des crédits de dépenses spécifiques/RA à la fin du mois de: DECEMBER
Exercice:2010 (en EUR)
Edité le 03/02/2011 à 11:20
Page 03 /03
Poste
Intitulé
Crédits
Crédits
Crédits
Engagements
  %
Paiements
Soldes des
Crédits
an.précéd.
an. cumulés.
Actuels
Contractés
Util.
Effectués
Engag. E.C.
Disponibles
03...
030..
0304.
03042
Total Poste
03042
 0,00 
 9.269,25 
 9.269,25 
 0,00 
 0,00 
 0,00 
 0,00 
 9.269,25 
Total Titre
03...
 0,00 
 9.269,25 
 9.269,25 
 0,00 
 0,00 
 0,00 
 0,00 
 9.269,25 
Total Général
 0,00 
 207.505,00 
 207.505,00 
 1.402,75 
 0,68 
 1.260,00 
 142,75 
 206.102,25 

DG. INTE
Situation des credits reportes dep.spec RA à la fin du mois de DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:51
Page 01 /02
Poste
Intitulé
Crédits
Crédits
Engagements
Paiements
  %
Soldes des
Crédits
Initiaux
Actuels
Contractés
Effectués
Util.
Engagements
disponibles
01...
014..
0140.
01402
INTERORETES DE CONFERENCE
Total Poste
01402
 295.694,00 
 295.694,00 
 295.694,00 
 19.908,26 
 6,73 
 275.785,74 
 0,00 
Total Titre
01...
 295.694,00 
 295.694,00 
 295.694,00 
 19.908,26 
 6,73 
 275.785,74 
 0,00 

DG. INTE
Situation des credits reportes dep.spec RA à la fin du mois de DECEMBER 
Exercice: 2010 (en EUR)
Edité le
11/01/2011 à 12:51
Page 02 /02
Poste
Intitulé
Crédits
Crédits
Engagements
Paiements
  %
Soldes des
Crédits
Initiaux
Actuels
Contractés
Effectués
Util.
Engagements
disponibles
03...
030..
0304.
03042
Total Poste
03042
 14.207,04 
 14.207,04 
 9.680,00 
 9.680,00 
*******
 0,00 
 4.527,04 
Total Titre
03...
 14.207,04 
 14.207,04 
 9.680,00 
 9.680,00 
*******
 0,00 
 4.527,04 
Total Général
 309.901,04 
 309.901,04 
 305.374,00 
 29.588,26 
 9,69 
 275.785,74 
 4.527,04 

DG. INTE
Situation des Recettes générales à la fin du mois de: DECEMBER 
Exercice:2010 (en EUR)
Edité le 11/01/2011 à 12:55
Page 01 /02
Poste
Intitulé
Crédits
Virements +
Crédits
Engagements
Paiements
Soldes des
Crédits
Initiaux
Budg. Suppl.
Actuels
Contractés
Effectués
Engag. E.C.
Disponibles
05...
055..
0551.
05510
Total Poste
05510
 0,00 
 0,00 
 0,00 
 0,00 
306.309,25-
 306.309,25 
 0,00 
Total Titre
05...
 0,00 
 0,00 
 0,00 
 0,00 
306.309,25-
 306.309,25 
 0,00 

DG. INTE
Situation des Recettes générales à la fin du mois de: DECEMBER 
Exercice:2010 (en EUR)
Edité le 11/01/2011 à 12:55
Page 02 /02
Poste
Intitulé
Crédits
Virements +
Crédits
Engagements
Paiements
Soldes des
Crédits
Initiaux
Budg. Suppl.
Actuels
Contractés
Effectués
Engag. E.C.
Disponibles
09...
090..
0900.
09000
EXEDENT VERSE AUX FOURNISSUERS
Total Poste
09000
 0,00 
 0,00 
 0,00 
 0,00 
1.259,94-
 1.259,94 
 0,00 
Total Titre
09...
 0,00 
 0,00 
 0,00 
 0,00 
1.259,94-
 1.259,94 
 0,00 
Total Général
 0,00 
 0,00 
 0,00 
 0,00 
307.569,19-
 307.569,19 
 0,00 

DG INTE Annual Activity Report 2010 
 
Annex 2  
 
Report on Payment delays 
 
 

 
1.  Summery Table - Invoices paid via FINORD 
 
Intérêts de retard 
Intérêts de retard 
à payer à la 
Pas d'intérêts de 
      Factures payées en 2010 
à payer d'office 
Total 
demande 
retard à payer 
(>200€) 
(<=200€) 
Nombre de factures 
 
 
300 
300 
Endéans le 
délai 

Montant total des 
 
 
6.572.260,47 
6.572.260,47 
factures (EUR) 
Nombre de factures 
 
19 

22 
Montant total des 
Hors délai 
 
358.795,45 
26.620,79 
385.416,24 
factures (EUR) 
Montant des intérêts de 

 
275,68 
 
275,68 
retard (EUR) 
Nombre total de factures 
 
19 
303 
322 
Montant total des factures (EUR) 

358.795,45 
6.598.881,26 
6.957.676,71 
 
 
(1) montant total des intérêts de retard de moins de 200€ payés à la demande des fournisseurs 
 
 
2.  Comments 
 
The sum of all interest for invoices where the interest generated by the payment delay 
was less than 200 EUR per invoice, is 275,68EUR for 19 invoices. No requests for 
their payment have been received and thus no payment has been made. 
 
In 8 of those 19 cases, the date of signature of the payment order by the AOS was 
before the 45 days payment term, however, the delay between signature of the 
payment order and actual payment meant that the 45 days were not adhered to.  
 
In 6 of the 19 cases, the invoices were not issued correctly, however, they were not 
suspended. 
 
In 4 cases the invoices were treated with delay by our services for different reasons 
(lack of personnel, late suspension).  
 
One invoice was wrongly registered by the treasury and sent to DG INLO which 
caused the delay. 
 
 
 

DG INTE Annual Activity Report 2010 
 
Annex 3 
 
List of exceptions 
(Derogations to the rules) 
 
 
In 24 cases, article 126 was applied in compliance with article 7(4) of the Rules 
governing meetings of the Political Groups. 

DG INTE Annual Activity Report 2010 
 
Annex 4 
 
Results of controls of long-term contractual obligations towards third 
parties over 4 years 
 
 
 
DG INTE does not have contracts over 4 years. 

DG 
INTE 
Annual 
Activity 
Report 
2010 
 
 
      Annex 

 
List of the exceptional negotiated procedures  
(art. 126/127) 
 
Reference 
Number of 
Criteria for accepting 
ED 
  
Description 
Legal basis 
Reasons to use it 
candidates
the offer 
comments 
Location facilités de 
Choix du groupe 
Bureau PPE 
70024
S
conférences à Budapest 
Art 126 (sans publication) 
PPE 
5
salle de réunion adéquate
Budapest 
fournisseur imposé 
par le lieu de la 
Delegation Greens 
70036
S
Boissons de conférence 
Art 126 (sans publication) 
réunion 1

Madrid 
Location salle et bureaux, 
inst.techn, pauses café et 
70040
S
autres services 
Art 126 (sans publication) 
seul lieu adéquate 
3
seul offre valable 
PPE Madeira 
Location salle et bureaux, 
70041
S
pauses café et lignes ASDL 
Art 126 (sans publication) 
seul lieu adéquate 
5
seule offre valable 
ECR Budapest 
70043
S
Location projecteur et ecran 
Art 126 (sans publication) 
fournisseur obligé 
1

ECR Utrecht 
Location salles et bureaux et 
70045
S
pauses café 
Art 126 (sans publication) 
choix du groupe  
3
salle de réunion adéquate
ALDE Naples 
Location salles et bureaux, 
70050
S
pauses café, déménageurs 
Art 126 (sans publication) 
choix du groupe 
5
offre le moins cher 
PPE Kosice 
location salles et bureaux, 
pauses café, consomation 
EFD Cison di 
70051
S
tél, projecteur+techniciens 
Art 126 (sans publication) 
choix du groupe 
1
seul lieu disponible 
Valmarino 
Location ordinateurs, 
imprimantes, fax, 
70062
S
photocopieuse 
Art 126 (sans publication) 
fournisseur obligé 
1
lieu de la réunion 
ECR Budapest 
70068
S
Location salle, pause café 
Art 126 (sans publication) 
choix du groupe 
1
salle de presse adéquate 
ALDE Naples 
Location salle, bureaux, 
photocopieuse, fax, tel, 
lignes TEL et ADSL, 
70077
S
ordinateurs, pauses café 
Art 126 (sans publication) 
choix du groupe 
9
offre le plus valable 
GUE/NGL Madrid 
Lignes ADSL suppl., 
70082
S
consommation tél 
Art 126 (sans publication) 
fournisseur obligé 
1
lieu de la réunion 
ECR Budapest 
70085
S
Location projecteur 
Art 126 (sans publication) 
fournisseur obligé 
1
lieu de la réunion 
ECR Budapest 

DG 
INTE 
Annual 
Activity 
Report 
2010 
 
 
      Annex 

Location salles, syst vidéo, 
assistance technique, 
70097
S
déménageurs, nettoyage 
Art 126 (sans publication) 
choix du groupe 
  
  
VERTS Barcelona 
70098
S
Boisson de conférence 
Art 126 (sans publication) 
fournisseur obligé 
1

VERTS Barcelona 
location et installation 
70099
S
système d'interprétation 
Art 126 (sans publication) 
fournisseur obligé 
1

VERTS Barcelona 
Internet, fax,téléphones, 
70113
S
beamer, 
Art 126 (sans publication) 
fournisseur obligé 
1

Bureau PPE Kosice 
Facilités de conférences) 
salles, personnel, assist. 
techn,tél, connexion internet, 
70128
S
photocopieuse) 
Art 126 (sans publication) 
choix du groupe 
1
salle de réunion adéquate
VERTS Bonn 
Location lignes internet, 
founrisseur obligé, 
70136
S
power point, tel 
Art 126 (sans publication) 
lieu de réuinion 
1

PPE Karlovy Vary 
Location projecteur, 
photocopieuse, papier, 
70142
S
copies 
Art 126 (sans publication) 
fournisseur obligé 
1

ECT Varsovie 
Location salles et services 
annexes, photocopieurs, 
70208
S
internet, pause-café etc. 
Art 126 (sans publication) 
seul lieu disponible 
6
seul offre recu 
Gr S&D, Budapest 
Aménagement salle de 
70237
S
réunion et pause-café 
Art 126 (sans publication) 
fournisseur obligé 
1
Lieu de la réunion 
Gr PPE Madeira 
70249
S
Lignes internet 
Art 126 (sans publication) 
fournisseur obligé 
1
Lieu de la réunion 
Gr S&D, Budapest 
70262
F  Pièces de rechange 
Art 126 (sans publication) 
fournisseur obligé 
1
 
 
Projet BARCO, projecteurs 
70275
F  PHS et ASP 
Art 126 (sans publication) 
fournisseur obligé 
1
 
 
70278
F  Achat micros fixes 
Art 126 (sans publication) 
contrat-cadre 
1
 
 
 

DG INTE Annual Activity Report 2010 
 
Annex 6 
 
Results from the ex-post evaluation 
 
 
DG INTE did not have an ex-post control in 2010. 

DG INTE Annual Activity Report 2010 
 
Annex 7 
 
Postes sensibles 
 
 
Sur la base de la liste des agents financiers mise à jour par les Services centraux de la 
DG INTE en coopération avec la DG PERS, l'ordonnateur délégué a décidé le 19 
novembre 2008 (D 2008/69322), de lancer un exercice visant à identifier les postes 
potentiellement sensibles, a l'appui d'un questionnaire basé sur l'expérience menée en 
2007 par la Direction générale des Infrastructures et de l'Interprétation (dont les 
actuels Services de la DG INTE faisaient partie jusqu'au 31 décembre 2007). 
 
Dans les conclusions de l’exercice 2007, l'ancien ordonnateur délégué prévoyait la 
possibilité de ne distribuer que la partie 2 du questionnaire à la plupart des agents 
financiers ; toutefois, le nouvel ordonnateur délégué a considéré opportun de 
distribuer les 2 parties à tous les agents financiers de la nouvelle DG INTE en raison 
du fait qu'il s'agissait du premier exercice de la DG en tant que telle dans un nouveau 
cadre de subdélégations/habilitations budgétaires et avec de nouveaux ordonnateurs 
subdélégués. 
 
Cet exercice a permis de conclure que les mesures reprises de la DG IFIN avec les 
mêmes mesures de garantie et sauvegarde restent encore valables dans leur ensemble, 
et notamment : 
 
  le strict respect des règles exigeant l'intervention d'au moins trois acteurs 
(initiateur, vérificateur ex-ante et ordonnateur) dans chaque procédure, 
  la poursuite des actions de sensibilisation ainsi que l’utilisation de modèles 
d’actes permettant à tous les intervenants d'agir de façon approfondie et 
ordonnée dans le respect du Règlement financier, 
  le contrôle des chefs d'unité sur les fonctionnaires qui sont en relation directe 
avec les fournisseurs externes, soit pour le suivi des contrats, soit lors de 
l'établissement de bons de commandes, 
  la pleine indépendance du travail des vérificateurs ex-ante rattachés à l'Unité 
Coordination générale et agissant selon des procédures établies.  
 
Ces mesures ont fait l’objet d’adaptations partielles et de compléments ponctuels au 
cours de première année d'existence de la DG INTE, notamment dans le cadre du 
Manuel des procédures budgétaires et administratives.  
 
L'ordonnateur considère donc qu'en général les mesures préexistantes et celles qui ont 
été introduites en 2008 ont été de nature, même dans un nouvel environnement, à 
fournir des garanties suffisantes contre les risques d'atteinte aux intérêts du Parlement 
européen. Toutefois l'ordonnateur juge opportun de continuer à sensibiliser davantage 
tous les agents financiers à la pleine prise de connaissance des mesures et procédures 
mises en place, ainsi que de compléter et de peaufiner ces procédures. Ceci 
augmenterait tant le niveau de conscience des destinataires que la fiabilité du 
questionnaire. 
   

DG INTE Annual Activity Report 2010 
 
Annex 7 
 
Les résultats de l'exercice d'identification des fonctions sensibles ont été présentés au 
personnel d'encadrement à tous les chefs d’unité lors d'une réunion de service, fin 
janvier 2009.  
 
En septembre 2010, après un contrôle et correction des toutes habilitations 
financières, une nouvelle campagne d'évaluation a commencé. Les résultats seront 
disponibles fin janvier 2011.  
 

DG INTE Annual Activity Report 2010 
 
Annex 8 
 
 
AUTOEVALUATION OF THE IMPLEMENTATION OF MINIMUM 
STANDARDS FOR INTERNAL CONTROL – DG INTE 
 
 

 
 
1. Control environment 
1. Ethics and 
2. Mission, role and 
3. Staff 
4. Staff 
5. Sensitive 
6. Delegation 
integrity 
tasks  
competence  
performance  
posts  
Degree of implementation:  almost achieved 
 
Justification 
All points in the aide-mémoire for the evaluation of internal control standards apply in DG INTE with 
regard to the categories "ethics and integrity", "mission role and tasks" and "delegation". 
 
If relevant, measures that still need to be implemented 
Staff competence: Point 12 needs to be implemented. 
Staff performance: Point 4 needs to be applied systematically. 
Sensitive posts: A new exercise of inventory and self-assessment has started, clear procedures 
applying to sensitive posts still need to be defined and implemented as a result of this campaign. 
 
 
2. Performance and risk management 
7. Setting 
8. Multiannual 
9. Annual 
10. Monitoring performance 
11. Risk analysis 
of 
programming  
management plan   
against objectives and 
and management  
objectives  
indicators  
Degree of implementation: achieved 
 
Justification 
All points in the aide-mémoire for the evaluation of internal control standards apply in DG INTE with 
regard to the categories "setting of objectives", "monitoring performance against objectives and 
indicators" and "risk analysis and management" 
 
If relevant, measures that still need to be implemented 
Multiannual programming: Currently not applicable 
Annual management plan: Objectives are now conjugated into concrete objectives per unit and sector 
of activity. There is also continuity in the objectives due to the use of the Administrative Work 
Programme as their basis. 
 
 
 
 
1

DG INTE Annual Activity Report 2010 
 
Annex 8 
 
 
3. Information and communication 
12. Ad hoc management 
13. Mail registration and filing systems  
14. Reporting improprieties  
information 
Degree of implementation:  almost achieved 
 
Justification 
All points in the aide-mémoire for the evaluation of internal control standards apply in DG INTE with 
regard to the category "Ad hoc management of information" 
 
If relevant, measures that still need to be implemented 
Mail registration and filing system: Systematic registering of incoming mail needs to be developed 
Reporting improprieties: Points 2 and 3 of the aide-memoire need to be developed 
 
 
 
 
4.Control activities 
15. Documentation of 
16. Segregation of 17. Supervision 
18. 
Recording  19. Continuity 
procedures 
duties 
exceptions 
of operations 
Degree of implementation:  almost achieved 
 
Justification 
All points in the aide-mémoire for the evaluation of internal control standards apply in DG INTE with 
regard to the categories "documentation of procedures", "segregation of duties" and "recording 
exceptions" 
 
If relevant, measures that still need to be implemented 
Supervision: Point 2 of the aide-memoire needs further attention. 
Continuity of operations: Point 3 of the aide-memoire is existent but should be elaborated on a more 
systematic level 
 
 
 
 
2

DG INTE Annual Activity Report 2010 
 
Annex 8 
 
5. Audit and evaluation 
20. Recording and correction of internal  21. Audit reports 
22. Annual review of internal control 
control weaknesses 
Degree of implementation:  partially achieved 
 
Justification 
All points in the aide-mémoire for the evaluation of internal control standards apply in DG INTE with 
regard to the categories "annual review of internal control" and "Audit reports" 
 
If relevant, measures that still need to be implemented 
Recording and correction of internal control weakness: Further reflection within the DG is needed on 
this point. 
 
 
 
 
3

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
DG INTE 2010 OBJECTIVES 
 
I. INTRODUCTION 
In his note of 13-11-2009, the Secretary General announced that there would be no 
specific note on his part establishing the General Secretariat's objectives for 2010. He 
suggested that each DG establish its own objectives taking into account the contents 
of the Administrative Working Programme 2009-2011. 
II. 
GENERAL OBJECTIVES  
1. 
Supply (preparing for the future) 
1.1.  Encouraging interpreters to learn more languages - optimizing human 
resources 
Together with the new Training and Contacts with Universities Unit, when 
established, a more targeted training programme could be worked out. 
1.1.1. 
Moving towards full implementation of the general principles for 
permanent and temporary staff: 

Booth FONC AIC 
what 
CS 
 

DE (C) added 
CS 
 

FR (C) added 
CS 
 

ES (B) added 
CS 
 

EN (C) added 
CS 

 
FR (C) added 
CS 

 
SK (C) added 
CS 

 
EN (B) added 
SV 1 
 
FR 
added 
SV 1 
 
ES 
added 
SV  

ES 
added 
SV 
1 (T) 
 
NL added 
SV 1 
 
IT 
added 
CS 

 
passed diagnostic test PT, PT exercises 
1/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
CS 

 
passed diagnostic test EN 
CS 
 

passed diagnostic test NL 
CS 
 

successful candidates at  the July inter-
institutional accreditation test 

ET  

RU 
added 
ET  

FI 
added 
ET 
 

FI diagnostic test passed 
ET 1 
 
FR 
added 
ET 1 
 
EN 
added 
ET 
 

EN retour added 
ET 
 

successful candidates at ACI 
accreditation tests 

BG 1 
 
EN(C) 
added 
BG 

 
FR (C) added 
BG 
 

FR (C) added 
ES  

IT 
added 
ES  

PT 
added 
ES  

FR 
added 
ES 
 

successful candidates in inter-
institutional accreditation tests. 

ES 1 
 
HU 
added 
HU  

diagnostic 
 
HU 


FR (C) added 
HU 
 

Successful candidate at 2010 
interinstitutional accreditation test 

SK 
 

passed diagnostic test EN 
SK 
 

passed diagnostic test FR 
SK  

DE 
added 
2/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
SK 
 

RN retour added 
SK 
 

newly accredited  
SK 
 

HU  added 
LV  

DE 
added 
DA 1 
 
IT 
added 
IT 


ES (C) added 
IT 
 

Successful candidates at the latest 
interinstitutional accreditation test 

IT 


FR (C) added 
IT 


EN (C) added 
IT 
 

NL (C) added 
IT 
 

PT (C) added 
MT 
 

successful candidates at the latest inter 
institutional accreditation test  

MT 


IT (C) added 
MT 
 

DE (C) added 
MT 
 

IT (C) added 
MT   1 
EN 
Retour 
added 
SL 
 

EN (C) added 
EL 


FR IT TRx2 (C) added 
EL  
1 accredited 
RO 


ITx2 ES (C) added 
RO  
1  accredited 
various 
20 
 
took part in weekly SCIC EL refresher 
course, January 2010  

PT 1   
NL 
added 
PT  1 
BG 
added 
3/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
PT 
 2 
ES 
added 
PT 
 2 
IT 
added 
PT 
1  
FR 
added 
NL  1 
EN 
added 
NL 1   
TR 
added 
NL  1 
SV 
added 
FR  1 
IT 
added 
FR 1 2 
LB 
added 
FR  1 
PT 
added 
FR  2 
DE 
added 
FR 2   
NL 
added 
FR  1 
IT 
added 
EN 
 
14 
newly accredited  
GA   2 
newly 
accredited 
EN 1   
DE 
added 
EN 1   
ES 
added 
EN  2 
FR 
added 
EN  3 
DE 
added 
EN  1 
TK 
added 
GA   1 
retour 
into 
GA 
FI  2 
EN 
added 
DE  1 
accredited 
with 
HU 
DE 
 

new, successfully integrated with HU, PL, 
SK 

DE 1   
ES 
added 
DE 1   
RO 
added 
4/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
DE 
 

FI added (after bursary) 
DE  2 
FR 
added 
DE  1 
NL 
added 
DE  3 
ES 
added 
DE 
 
7  
newly accredited ACIs 
PL 1   
ES 
added 
PL 
 

EN added (1 after bursary) 
PL 
 

EN sim retour added 
PL 
 

IT added (after bursary) 
PL 
 

DE consec retour added 
PL  1 
ES 
added 
PL 
 

newly accredited ACIs 
LT  1 
NL 
added 
FI 1 1 
EN 
added 
FI  1 
HU 
added 
 

master at least 2 out of the 3 bigger languages, but preferably all 
three (EN, FR and DE). 

master one of the other widely used languages (IT, ES, NL and 
PL). 
NL simultaneous exercises Jan - Jul, Sep - Dec 2010 
NL summer university 19 - 30 July 2010 
IT simultaneous exercises Jan - Jul, Sep - Dec 2010 
FR summer university 
DE summer university - 28 staff participants with DE C/B   
EL simultaneous exercises Jan-Jul, Sep-Dec 2010 
PL (C) exercises 
5/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
DE (C) exercises 
 

master one of the other used languages. 

interpreters from the 10+2 languages who have only one passive 
language should have at least one retour. 

set up training targets and a time frame for each individual 
interpreter in his/her staff report. 
1.1.2. 
Improving the passive language coverage among EUR 10 + 2 
interpreters 

Continue the language courses and seek to improve them if need be. 
Emphasis on learning DE and FR. 
Booth FONC  AIC 
what 
PL 
17 
 
language courses (2 DE) 
CS 
all (9) 
 
learning a new language 
CS 

 
Special initiative Paris 
CS 

 
IT intensive course 
CS 

 
DE summer university 
CS 

 
PT language courses 
CS 
 

FR language courses 
CS 
 

NL language courses 
CS 2 
 
FR 
exercises 
CS 1 
 
PT 
exercises 
SK 
all (11) 

learning a new language  
SK 1 
 
FR 
exercises 
SK 

 
FR summer university 
SK 

 
EN retour Summer university 
SK 


EN retour course Cambridge 
SK 

 
ES retour refresh course Santander 
6/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
SK 

 
DE retour refresh course Germerscheim 
ET 
all (10) 
 
learning a new language 
DE 8 
 
language 
courses 
ES 6 

language 
courses 
ES 

 
FR summer university 
ES 

 
NL summer university 
ES 

 
EN retour course 
HU 8 

languages 
courses 
HU  

ACI 
language-learning 
bursaries 
SL 

 
ES language course 
SL 

 
DE language course 
SL 

 
FR language courses 
SL 

 
PL language course 
EL 10 
 
language 
courses 
EL 

 
Summer universities and external 
summer courses 

RO 14 
 
language 
courses 
RO 

 
Summer universities and external 
summer courses 

various 13(speakers
11 
EL simultaneous exercises 
+students) 
IT 3 
 
language 
courses 
ET 

 
DE summer university 
ET 

 
FR summer university 
ET 

 
FI external language course 
ET 

 
inhouse language courses 
ET 
all (10) 
 
learning a new language 
7/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
ET 1 

RU 
exercises 
BG 
13 
 
in-house language learning (EN, DE, FR, 
Es, IT, NL) 

BG 

 
FR summer university 
BG 

 
EN external language course 
BG 

 
IT external language course 
NL 3 
10 
Language 
learning 
(NL) 
 
17 
NL summer university, participants with 
NL C 

FR 

 
IT language course 
FR 

 
EL external language course 
FR 

 
NL external language course 
FR 


DK intensive course with SCIC 
FR 

 
DE summer university 
FR 

 
NL external language course + NL 
summer university 

FR 

 
IT intensive course 
FR 

 
IT intermediate course 
FR 

 
EL advanced course 
FR 

 
HR beginners course  
various 
 
47 
bursaries granted with a view to 
language addition within the next two 
years 

PT 7 

language 
courses 
PT 

 
ES summer university 
PT 2 
 
FR 
university 
SV 

 
DE summer university 
SV 

 
FR summer university 
8/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
SV 

 
EL external summer language course 
SV 

 
IT external summer language course 
SV 
 

EN external summer language course 
SV 
 

IT external summer language course 
SV 
 

DA external summer language course 
SV 

 
IT internal language course 
SV 

 
FR internal language course 
SV 
all 
 
have speakers during SV simultaneous 
exercises. 

EN 

 
RO inhouse language learning 
EN 

 
IT inhouse language learning 
EN 

 
FI inhouse language learning 
EN 

 
Pl inhouse language learning 
EN 

 
RU inhouse language learning 
EN 

 
FR external language learning 
EN 
 

PT external language learning 
EN 
 

ES external language learning 
EN 
 

TK external language learning 
FI 10 

language 
courses 
LT  

FR 
courses 
LT  

DE 
courses 
LT  

NL 
courses 
FI 

 
EN inhouse language courses 
FI 


FR inhouse language courses 
FI 

 
DE infouse language courses 
FI 


NL inhouse language courses 
9/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
FI 

 
PT inhouse language courses 
FI 

 
ES inhouse language courses 
FI 

 
IT inhouse language courses 
FI 

 
BG inhouse language courses 
FI 

 
RO inhouse language courses 
FI 

 
DE external summer courses 
FI 

 
IT external summer courses 
FI 

 
BG external summer courses 
FI 

 
HU summer university in Sopron 
FI 

 
FR summer university in Paris 
FI 

 
DA inhouse lectures participation 
DE 

 
Participation in NL summer university 
 
1.1.3. 
Improving the EUR 10+2 pivots and retours 
Booth FONC AIC 
what 
CS 

 
EN retour enhancement exercises 
CS 

 
DE retour enhancement exercises 
CS 

 
EN retour enhancement summer course 
SK 


EN retour enhancement exercises 
SK 

 
EN retour enhancement exercises (May) 
SK 

 
EN retour enhancement retour 
(Novembrr) 

SK 


DE retour enhancement exercises 
SK 


DE retour enhancement exercises (May) 
SK 

 
DE retour enhancement exercises 
(November) 

SK 4 
 
FR 
exercises 
10/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
ET  
 
retour 
exercises 
BG 


DE retour exercises during turquoise week 
BG 

 
DE retour summer university at SCIC 
BG 

 
EN retour summer university 
BG 


EN retour enhancement exercises 
BG 


DE retour enhancement exercises 
HU 
 
 
retour and pivot exercises week 7 
SL 

 
DE retour enhancement exercises 
FR 

 
EN retour summer university 
IT 

 
EN retour summer university 
PT 
 

EN retour exercises 
HU 
 
 
retour and pivot exercises week 7, resumed 
in September including SCIC participation 
(Sep 17th; Oct 1st, 8th, 15th; Nov 12th and 
19th; Dec 3rd  

PL 

 
Participation EN retour summer 
university  

PL 

 
Participation in DE summer university 
RO 

 
EN retour enhancement external summer 
course 

EL 

 
EN retour enhancement external summer 
course  

LT 
 

retour into EN added 
LT 
 

Participation in FR summer university 
FI 

 
EN retour summer university in Leeds 
1.1.4. 
Succession planning in the EUR-15 booths (la relève) (see 1.2. below) 

Active involvement in the organisation of EPSO competitions. 
The new round of competitions, including EN, NL, BG, RO and SL was launched 
in July. 

11/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
EPSO NL AD/AD7 published in July 2010. 
 

Contribute to regular update of statistics on ageing of 
interpreters, scheduling of retirements and loss of passive 
language coverage (pivot booths) 

Active involvement in Awareness raising activities. 
Financing is in place for participation in the London Language Show on October 
15-17 

Getting in touch with the grid of Lycées français around Europe and with 
intepreters' schools. 

 

Active involvement in Testing. 
FR 
Accreditation test in July: 2 successful candidates  
1 with EN, DE 
1 DE, EN, ES, PT 
NL 
Accreditation test in November 2010: 2 successful candidates 
1 with EN, FR, IT 
1 with EN, ES, FR 
The test calendar for 2011 is in process of being finalised with around 100 days 
of tests foressen. 

DE accreditation test in March/June/September/October - 14 successful 
candidates 

PL accreditation tests in October - 2 successful candidates 
 

Active involvement in Calls for expression of interest (e.g. for 
Summer Universities) 

Focus on adding retours for interpreters of the less widely used 
languages. 
Booth what 
PL 
EPSO AD5/7 finished - 40 candidates on the reserve list, 5 staff 
12/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
interpreters recruited, further recruitment pending 
SV 
Update of the future retirements 
SV 
Visit to Stockholm - awareness raising activities; new course in 
Conference Interpreting at Stockholm University 

CS 
screening  for AIC accreditation tests, observing language adding 
tests at SCIC 

EMCI final tests in Prague and Lisbon 
AIC accreditation tests 
EN-C interpreting exercises, inter-institutional course, 2 weeks, 
Prague 

1 temporary recruitment undergoing 
Call for interest to the CS unit 
HU 
8 new staff members (6 Temporary Agents to Probationary Officials 
plus 4 “new” Probationary Officials) 

SL 
EPSO Competition AD5 / AD7 published in July 2010 
EL 
EPSO AD7, February 2010, 5 laureates 
EL 
EPSO AD 5, March 2010, 2 laureates 
EL 
Organising 3 adding tests, 1 orientation test, participation in 1 adding 
test at SCIC 

SK 
Screening fro AIC accreditation tests, observing language adding 
tests at SCIC 

1 temporary agent recruitment 
FI 
EPSO January 2010 AD7 - 4 laureates 
FI 
EPSO February 2010 AD5 - 3 laureates 
BG 
EPSO Competition AD5/AD7 published in July 2010 - preselection 
tests finished. 

Participation in FR adding test at SCIC 
1 new official recruited (job interview on November 15th 2010 - 
taking up duties on March 1st 2011). 

FR 
One successful candidate with FI, PL and EN to be recruited soon 
13/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
PL 
Visit to universities in Poznan, Warsaw and Krakow, participation in 
final exams in Poznan 

 
1.1.5. 
Preparing DG INTE for possible enlargements (see also 1.3. below) 
Test for adding TR organised on 22/02/2010 
FONC AIC 
what 
3 (FR, NL, EL) 
4 (EN, ES, EL, DE) 
TR  added 
1 (NL) 
 
TR added 
 
1 (DE) 
HR  added 
 
1.1.6. 
Preparing DG INTE for EUROMED and EURONEST (see also 1.4. 
below) 

Conclude the stock-taking exercise on interpreters with an active 
and/or passive knowledge of RU. Analyse availability of other 
EURONEST languages. 
Booth what 
CS, SK, PL, 
stock-taking carried out by HoU on potential interpreters with RU 
HU 
BG 
1 FONC added RU 
EN 
1 FONC learning RU 
EN 
1 ACI newly accredited with RU 
DE 
Advance private tuition in RU for 1 FONC 
FR 
Contacts with 4 ACIs from the common list with 2 EU languages + 
RU, possibility for recruitment 

Continuous efforts in finding interpreters with 2 EU languages 
and RU or AR 

PL 
2 ACIs added RU 
DE 
recruitment preparations for a temp agent with RU 
 
14/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
1.1.7. 
Preparing interpreters for IAP and President's Desk (see also 3.1.5. 
below) 

Stimulate learning retour languages also in the EUR 15 units. 
Booth FONC 
AIC  what 
SV 
1 (temp) 
 
EN retour added 
ES 
 

EN retour added 
FR 
candidates with retour on the waiting list after the last screening  
EN 
 

new ACI retours for IAP - DE, ES, FR, GA 
DE 

 
Participation EN retour summer university 
DE 
 

EN sim retour added 
DE 
 

EN consec retour added 
 
1.2.  Preparing for "La relève"- Succession planning 
1.2.1. 
Promote cooperation with universities and awareness-raising activities 

Create and consolidate the new Unit for Training and Contacts 
with Universities. 
A survey was complied of the training of thirty universities. Together with DG 
SCIC 13 training grants were approved. 


Make I-coach fully operational (with help from DG ITEC). 
Work continued in the individual coaching facility. 

Prepare a new network with universities (Memorandum of 
Understanding, etc.) 
2 more Memoranda were exchanged, bringing the total to 14 

Apply the new criteria for assessing universities. 
The process of reform of the EMCI was launched. 

Explore new possibilities in order to attract new and future 
interpreters to DG INTE. 
Booth what 
SK 
Awareness raising activities carried out by one interpreter in 
15/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
Slovakia 
Applies for the final EMCI exams in ISIT in Paris 
SK 
Contribution to speech repository, participation in professional 
integration programme (SCIC) 

CS 
applies for the final EMCI exams in Charles University in Prague, 
participation in visit of Charles University students to EP - 2 days 

SV 
producing, launching and distributing a SV videoclip together with 
other EU institutions; participation of the SV HoU in the Stockholm 
Open Days 

DE, PL, 
Participation in i-coaching 
SK,CS, IT, 
PT 

CS - videoconferences with EMCI, participation in professional 
integration programme (for 1 AIC), participation in EMCI visit to 
EP, contribution to speeches repository, participation in workshop 
on remote assessment 

ES 
Participation in a students fair (FORO, Madrid) 
Presentation of a videoclip about interpreting produced with EU 
institutions. 

Participation in final examinations at Universitat Autonoma de 
Barcelona. 

Seminar about interpretation in Comillas University (Madrid) 
Official launching of the new videoconference room in Comillas 
University be Director General (Madrid). 

HU 
Participation in Final Examinations (EMCI) et ELTE and USTEB,  
Budapest; contributions to speech repository from Combined 
Retour and Pivot Exercises; coaching visiting students from ELTE 
and USTEB, Budapest  

DA Pedagogical 
assistance at CBS, Copenhagen 
 EL 
Exploration of possibility of use of iCoach by the University of 
Thesaloniki 

ET 
Participation in the jury of final exams at Tallinn University and 
ESIT Paris 

Pedagogical assistance at Tallinn University 
Coaching visiting students from Tallinn University and ESIT Paris  
BG 
Participation in the jury of final exams at Sofia University, Veliko 
16/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
Tarnovo University and EST Paris 
Coaching visiting students from ESIT Paris 
Christmas meeting of the BG HoU with teachers and students of the 
MCI in the University of Sofia, as well as with the Dean of the 
Faculty of Classical and Modern Philology. 

Applies for the final EMCI exams in ESIT and ISIT in Paris (June 
3rd - 6th and 9th -12th 2011) 

FR 
Participation in I-coaching with EMCI schools 
Pedagogical assistance et ESIT final exams Paris 
PT 
Pedagogical assistance FLUL - Lisbon 
EN 
Participation at Careers event in UK organised by Bath University 
PL 
Visit to all PL universities 
PL 
Participation in exams at Poznan 
DE 
Participation in exams at Germersheim 
LT 
Participation in Final Examinations at Vilnius University 
NL 
Participation in the jury final exams at Lessius Hogeschool Antwerp 
25/26 May, 28/29 June 2010 

NL 
Coaching visiting sudents from Artesis Hogeschool antwerp, Lessius 
Hogeschool Antwerp and University Gent 

NL 
Participation in the awareness raising event in the Hague organisez 
by Ministry of the Interior. 

 
A meeting with the Training Committee of AIIC was held to explore the 
potential for finishing courses for graduates and training for trainers. The 
Traineeship Rules are in process of revision

 
1.2.2. Further 
international 
cooperation 

Create and consolidate the new Unit for Communication, 
International and Inter-institutional Cooperation. 
HoU appointed. 
17/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 

Continue to develop relations with International Institutions' 
interpretation services, notably in the HINTS framework, and 
prepare DG INTE's participation in the International Annual 
Meeting on Language Arrangements, Documentation and 
Publications (IAMLADP). 
The annual IAMLADP meeting took place in June.  
HINTS meeting co-hosted by DG INTE in Brussels 30/09 to 01/10 2010, official 
launching of the HINTS worldwide list of free-lance interpreters 01/10/2010. 


Define together with DG PERS a procedure for an international 
exchange scheme ("ordre de missions", expenses, etc). 
First exchange of staff interpreters between DG INTE and UN launched (1 staff 
interpreter sent to UNHQ in New York from 1 to 31 October 2010). 

 
1.3.  Preparing DG Interpretation and Conferences for Enlargement  
1.3.1. Croatia 

Launch call for expression of interest for Croatian.  
This was done in 2009. 

Organize training courses in Croatia. 
A protest was lodged with the Croatian Ministry of Education upon the closure 
of the Zagreb course for 2010-2011. 


Develop Awareness raising activities in the Balkan States. 

Establish contacts to recruit interpreters from The Hague 
Tribunal. 

Co-ordinate with DG SCIC and CoJ for ad-hoc creations on 
common ACI list. 
Booth FONC  AIC 
what 
DE 
1  
 
learning HR 
SK 
 

possibility of adding HR 
PT 1 
 
learning 
HR 
EL 
1  
 
learning HR, 2-week summer 
course in Croatia (level 3) 

HU 


Enrolled on HR beginners course 
18/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
FR 2 
 
learning 
HR 
DE 
 

HR language addition test 
15/10/10 

 
Visit of Director General together with HoU Recruitment to the ICTY February 
2010, representation of DG INTE at ICTY's career fair 21 and 22 September 
2010. 

First inter-institutional meetings on procedure and first creation of ad-hoc 
interpreters held in May and June 2010 (Head of Recruitment responsible for 
non-EU languages). 

1.3.2. Iceland 
Explore the market for Icelandic interpreters in co-operation with other 
international organisations. 
Establishment and update of a list of recruitable AICs with Icelandic by HoU 
Recruitment; inter-institutional accreditation procedure for Icelandic ACI 
started in june 2010; inter-institutional visit to Icelandic authorities by Director-
General accompanied by Head of the Training Unit and Head of the ACI 
Recruitment Unit responsible for non-EU and applicant countries languages (22-
23 October 2010). 

 
1.4. Offering 
interpretation 
for 
more non-EU languages: Preparing DG 
Interpretation and Conferences for Parliament's new political priorities 
(EUROMED and EURONEST) 
Particular emphasis should be put on Russian and Arabic. 
Visit to St Joseph University in Beirut training interpreters for Arabic in May 
2010 by the Director-General, her Advisor and the Head of the Recruitment Unit 
responsible for non-EU languages. 

Visit to Moscow and St. Petersburg Universities training interpreters for Russian 
in June 2010 the Director-General, her Advisor and the Head of the Recruitment 
Unit responsible for non-EU languages. 

A virtual visit was organised with Herzen University, St Petersberg. 
Visit to Astrakhan University in July 2010 by Director-General, HoU for 
Multilinguism and HoU for ACI Recruitment responsible for non-EU languages. 

 
2. Demand 
19/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
2.1.  Raising internal awareness for users of interpretation 
2.1.1. 
Develop Inter-DG cooperation for a better application of the Code of 
Conduct and better planning, notably through training schemes, etc. 
An enhanced cooperation and exchange of information have been established 
between Directors A and B with the Plenary Services. Both Directors meet on a 
regular basis during the Strasbourg week with Director Paul Dunstan, from DG 
PRES, with a view to search ways of making the plenary work run more 
smoothly, giving interpreters as much information as possible. 

Two seminars for interpreters were organised in Brussels on December 3rd and 
December 6th, with a high attendance rate, on Plenary proceedings. 

A further seminar is foreseen in the Spring 2011. 
In order to facilitate and improve the information flow for interpreters working 
in Plenary, a specific assistance team was set by Directorate A in close 
cooperation with the Documentation service of directorate B, which provides 
interpreters with speakers' lists, speeches and all relevant documents made 
available.   

 
2.1.2. 
Improve cooperation with users of interpretation for the organisation of 
conciliations, trialogues and major events organized in Parliament. 
2.1.3. 
Improve cooperation with DG IPOL/EXPO and political groups for 
entitlements to IAP. 
2.1.4. 
Possibly together with other stakeholders, make MEP's more aware of 
efficient use of interpretation during meetings and when using IAP. 
Booth what 
SK, CS 
Awareness raising activities - get-together with CS and SK 
MEPs 

ET 
Meeting with Estonian PR with the participation of Estonians 
from other DGs 

HU 
Meeting with Budget Rapporteur Dr. László Surján to discuss 
budget terminology, 24th November 2010. 

BG 
Celebration "Eminent figures of the Bulgarian National 
Revival" - interpreters invited by BG MEPs. Awareness raising 
among MEPs and strengthening contacts between their 
assistants and DG INTE's structures. 

 
Awareness raising - done regularly on the basis of reports by interpreters 
20/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
assigned to IAP. 
 
2.1.5. 
Enhance synergies with users of interpretation outside the EP's 
working places and further inform them about interpreters' work on 
mission. Continue training sessions for administrators in DG's that are 
organizing meetings with interpretation outside the working places. 
A meeting with Ciril Stokelj, Director at DG EXPO and HoU and members of staff 
in his directorate took place on 21 May. A working meeting with the HoU for 
Europe: Eastern Partnership and Russia took place on 11th October. 

2.1.6. 
Set up a Missions Helpdesk within Programming Unit of Dir. B. 
Selection procedure completed without a positive result (offer declined by the 
selected candidate). 

2.2.  Strengthening inter-DG cooperation when interpretation is requested 
together with the application of new technologies 
2.2.1. 
Create a Technical Helpdesk within Programming unit of Dir.B to deal 
with interpretation requests involving new technologies 
(videoconferencing, remote interpreting, etc.) in order to inform and 
better support meeting organizers using these technologies. 
Selection procedure completed without a positive result (no suitable candidates). 
2.2.2. 
Implement the technical measures to link safeguard clause and VOD 
content. 
2.2.3. 
Together with DG ITEC organise better conditions for meetings 
CS, SK - recording of MEP's names 
Several meetings have taken place with DG ITEC to improve the 
videoconferencing equipment used in meetings, to make this equipment 
compatible with the requirements for interpretation. 

In view of the expected increase in the demand for videoconferencing in 
multilingual meetings, as a result of the Lisbon Treaty and the need for more 
intense cooperation with the national parliaments, DG INTE has introduced a 
project request for the acquisition and installation in a number of meeting rooms 
of fixed videoconferencing equipment which would be of a sufficient quantity to 
be used in meeting with interpretation. 

An inter-DG project, led by DG INTE, has been launched to develop an 
integrated videoconferencing solution for the EP's meeting rooms, which will 
meet the requirements for multilingual meetings. The first results of this project 
are expected mid 2011. 

21/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
2.2.4. 
Together with DG COMM and DG ITEC to organise better 
possibilities to correct, if need be, interpreted speeches stocked for 
Web TV 
Booth what 
EL (HoU) 
Participation in numerous meetings, admin meetings, WG 
and tests on videoconferencing and other technical issues 

In cooperation with DG COMM, a project request has been elaborated and 
introduced for the IT Plan 2011 to develop a post-production tool, which, if approved, 
will allow the correction post hoc of interpreted speeches which have been stocked as 
VOD. 

Work has started on the development of a post-production tool. A series of workshops 
have taken place, involving DG INTE, DG ITEC, and DG COMM. 

2.3.  Continuing active participation in EP's overall communication policy in as 
far as it is relevant to interpretation 
2.4.  Strengthening Interinstitutional cooperation with other European institutions 
Concentrate all inter-institutional programming activities (ad hoc and structured 
exchanges, meetings for the EC in LUX, meetings for the Committee of the 
Regions, ad hoc cooperation initiatives) within a Helpdesk for interpretation 
requests from other institutions with specific remit and competencies. 
Regular contacts with European Commission services organising meetings in 
Luxembourg and Court of Auditors as well with interpreters working in those 
meetings; Mrs Ramponi has taken over the task of contact person with the 
interpreters working in Luxembourg meetings as of the 1st of September 2010. 

Committee of Regions - agreement DG INTE to provide 3 CoR sessions in 2010 at 
first stake. Cooperation being strengthen and structured. 

Exchange with OIL fro CE in Luxembourg in a regular basis. Meeting OIl with Head 
of Programming and Head of Recruitment on 17 June 2010. 

Helpdesk - Selection procedure in progress. 
 
3. Organisation 
3.1.  Completing DG INTE's internal re-organisation 
3.1.1. 
Integrate 3 new units (Training and Contacts with Universities - 
Communication, International and Interinstitutional Cooperation - 
Quality Management) in the overall structure of DG INTE, in view of 
the creation of a third directory. 
Heads of Unit appointed for Training and Contact with Universities and for 
22/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
Communication and International & Interinstitutional Cooperation. 3 AST 
previously working in the same field moved to the Training Unit. Budgetary 
responsibilities and habilitations put in place. 

 
3.1.2. 
Integrate the 3 new helpdesks within Programming Unit of Dir. B. 
Helpdesk for other institutions expected to be operational early 2011. 
3.1.3. 
Improve coordination among language units in order to mainstream the 
RAPNOT exercise and ensure a more homogeneous application of 
decisions taken at Directorate and Directorate General level. 
3.1.4. 
Further rationalize work, notably financial and budgetary procedures, 
in as far as it involves  General Coordination and Financial 
Management on the one hand and Directorates A and B on the other. 
General overhaul of budgetary habilitations for the different financial actors 
throughout the DG completed. Further staff members took part in financial 
training courses. 

 
3.1.5. 
Reinforce administrative and secretarial support for language and other 
units. 
Following release of funds for contract agents, recruitment procedures were 
initiated for secretarial support for linguistic units and other units in need of 
reinforcement. 

 
3.1.6. 
Complete the restructuring of IAP and consolidate President's desk. 
3.2. Improving 
working 
conditions for DG INTE staff and other personnel as a 
motivation tool 
3.2.1. 
Better integrate Luxembourg based personnel in DG INTE's overall 
operation. 
Continued work of Budgetary Procedures Working Group incorporating staff 
from Luxembourg and Brussels with financial duties. 

Regular unit meetings of units being split over the places of work (General 
Coordination Unit and Financial Management Unit). 

Meeting of all staff based in Luxembourg with Director General. 
3.2.2. 
Consolidate the integration of conference technicians in DG INTE. 
The Director General, directors, Heads of Unit and stuff of the operational unit 
23/24 

DG INTE Annual activity report 
 
Overview of DG INTE Objectives 
have met all of the conference technicians during a special social gathering 
organised to further integrate the conference technicians in the DG. 

A second article about the functioning of specific services of the conference 
technicians has been published in Focus, the only magazine for DG INTE staff.
 
 
3.2.3. 
Improve infrastructure and support specifically designed for 
interpreters (open access rooms, service laptops, lockers, etc.). 
Stocktaking of existing lockers finished, reassignment of unused lockers started, 
new locker expected to be delivered by DG INLO in 2011. 

First 50 light-weight laptops delivered to interpreters with special innovative 
configuration, awaiting delivery of a further 50 laptops from DG ITEC. 

Projects for desktop computers behind booths ongoing 
Care for interpreter rooms handed to linguistic units who can order their 
equipment from General Coordination Unit. Staff members are about to be issued 
with their key to their room (since electronic key system is put on hold by DG 
PRES). 

 
3.2.4. 
More targeted training for conference technicians. 
3.3.  Developing a "Total Quality Management" system 
3.3.1. 
Complete the analysis of the current scattered sources of data on 
quality of service provided (Code of Conduct reports, team leader 
reports, reserve team deployment, language  coverage, overall 
workload, inter-institutional loans and exchanges etc.). 
New template for the Code of Conduct approved by the Bureau on 5th May 
2010 and implemented for half-yearly reports. Business intelligence (BO) 
solutions in early development to automate and improve CdC data 
collection and analysis. 

3.3.2. 
Set up a new Quality Management Unit and concentrate all reporting 
tasks in it.  
3.3.3. Organize 
satisfaction 
surveys 
for users of interpretation. 
 
24/24 

Document Outline