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Permissibility of Frontex blocking emails with spam filters

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Dear European Border and Coast Guard Agency,

I attempted to send an email to Frontex for the purpose of providing my identity information for a request for public access to documents. My email was not "bounced back", but the Frontex Transparency Office indicated that they did not receive my email. When I attempted sending the same email from my personal email address, Frontex received the email. Therefore, I suspect my original email address, or domain, is currently being blocked or filtered as spam by Frontex.

Under the right of access to documents in the EU treaties, as developed in Regulation 1049/2001, I am requesting documents which contain the following information:

Any documents that explain whether or not the European Border and Coast Guard Agency is permitted, under EU law and/or the Frontex regulation, to "block" or otherwise filter as "spam" the emails from a specific individual (individual email address) or entity (emails coming from an entire domain). This could involve forcing the email to "bounce back" to the sender, or could involve automatically filtering the email as spam after it has been received by Frontex.

If it is permitted for Frontex to block or set as spam emails from a specific European individual (individual email address) or European entity (emails coming from an entire domain), please provide documents that permit this activity. In addition, please explain whether it is permissible for Frontex staff to block email addresses or block entire domains as spam on their individual Frontex email accounts, and/or if Frontex can set agency-wide restrictions on emails, either before or after being received.

Yours faithfully,
David Schwartz

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: JV3H51X3RU
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Dear European Border and Coast Guard Agency,

When I try to use the token and case ID, I get this error: "Invalid token data provided"

It's not the captcha error because when that is incorrect, it gives a different error message.

Yours faithfully,
David Schwartz

PAD, Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

Dear Mr/Ms David Schwartz,

In reply to your email of 21 January 2021 please kindly be informed that further to your query the full functionality of the portal was checked and it was confirmed as being fully accessible. We will nevertheless send you a new link.

Yours sincerely,
Frontex Transparency Office
European Border and Coast Guard Agency – Frontex

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Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: VY6RRSK5O5
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Dear European Border and Coast Guard Agency,

Can you please resend a new link and token? Thank you.

Yours faithfully,

David Schwartz

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: ZZ7POP9R77
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Dear European Border and Coast Guard Agency,

Thank you for your reply to my access to documents request. I have further clarified by request below. Please inform me if anything is unclear at your earliest opportunity.

I request:

Any documents that include information on policies or procedures for the “blocking” or “marking as spam” any emails from individuals or entities. This could involve forcing the email to "bounce back" to the sender, or could involve automatically filtering the email as spam after it has been received by Frontex. This request includes documents with information on policies or procedures for blocking or marking as spam individual email addresses, as well as entire domains. This request includes documents with information on policies or procedures for individual employees, departments, or the entire agency. This request includes documents on policies or procedures for blocking or marking as spam on both the email server side, as well as the individual user side.

In addition, I request any documents or technical logs which detail the circumstances, times, and dates under which the domain "wemove.eu" has been blocked or marked as spam on Frontex's systems. I also request any documents containing information, discussion or correspondence about these circumstances, including but not limited to emails and meeting minutes.

Finally, I request a list of subject lines and times and dates of emails received by any individual or group email address at Frontex (including the Executive Director) from the domain wemove.eu between 1 November 2020 and today.

Yours faithfully,
David Schwartz

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: QZ6PX833MC
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: 5B2AXJNOP8
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Dear European Border and Coast Guard Agency,

I will rephrase this sentence from: "I also request any documents containing information, discussion or correspondence about these circumstances, including but not limited to emails and meeting minutes."

To: "I also request any documents containing information, discussion or correspondence about these circumstances, including emails, minutes of meetings or phone calls, technical logs."

Yours faithfully,
David Schwartz

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: EY7DQKZF74
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: DABN2S9YKQ
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

Dear European Border and Coast Guard Agency,

That is correct, thank you.

Yours faithfully,

David Schwartz

Agencia Europea para la gestión de la cooperación operativa en las fronteras exteriores

New information regarding your application is available under this link
[1]https://pad.frontex.europa.eu/PadCases/P...
Token: F7VRPZ5CIR
Email: [FOI #8940 email]
Case Id: PAD-2021-00021

Please be informed that the link is valid for 15 working days

[2]Frontex
European Border and Coast Guard Agency
Plac Europejski 6, 00-844 Warsaw, Poland
Tel: +48 22 205 9500 · Fax: +48 22 205 9501
[3]www.frontex.europa.eu

DISCLAIMER: This e-mail message, including any attachments, cannot be
construed as automatically constituting any form of commitment by Frontex
, unless its contents clearly indicate otherwise. It is intended solely
for the use of the addressee(s). Any unauthorised disclosure, use or
dissemination, either in whole or in part, is prohibited. If you have
received this message in error, please notify the sender immediately via
e-mail and delete the e-mail from your system.

References

Visible links
1. https://pad.frontex.europa.eu/PadCases/P...
3. http://frontex.europa.eu/

No sabemos si la última respuesta a esta solicitud contiene información o no – si eres David Schwartz por favor abre una sesión y háznoslo saber.