Ceci est une version HTML d'une pièce jointe de la demande d'accès à l'information 'Consultation and Notification of the German "NetzDG" law'.



- Standards for effective complaint management to ensure 
that social networks delete blatantly criminal content 24 
hours after receipt of a complaint from a user. The draft 
makes it compulsory to have effective, transparent 
methods for the prompt deletion of illegal content, 
including user-friendly mechanisms for registering 
complaints. 
- Social networks shall be legally bound to file quarterly 
reports on how they dealt with complaints regarding 
potentially criminal content. The reports shall contain 
statistics on the volume of complaints and information on 
the networks' decision-making process. They shall also 
provide information on the complaints team responsible 
for processing the complaints. The reports must be readily 
retrievable on the social network's homepage.  
- Social networks may be imposed a fine of up to EUR 5 
million in the following cases: deliberate or negligent non-
compliance with the reporting obligation, violation of the 
obligation to have effective complaint management, 
violation of the obligation to appoint a person on German 
soil authorised to accept service and an authorised 
recipient on German soil for requests for information from 
law enforcement authorities. 
The notification message and the draft text concerning this 
notification can be found on http://ec.europa.eu/growth/tools-
databases/tris/en/search/?trisaction=search.detail&year=2017&n
um=127 
The notification under subject come to develop further the 
obligations regarding intermediaries' liability contained in Article 
10 of the German Telemedia Act (TMG). This provision was 
commented by the Commission when it was amended and 
notified under previous notification 2015/305/D, in relation with 
the liability exemption contained in Article 14 of the E-commerce 
Directive. The exchange between EC and DE is attached. 

The latest text of the German Telemedia Act is available at 
https://www.gesetze-im-internet.de/tmg/BJNR017910007.html 
In the event you would have any comments, I would be grateful 
for your feedback by 28/4/2017  (final deadline for written 
contributions). In the absence of a reply by the above-mentioned 
deadline, we will consider that you have no comments on the 
notified draft. 
Should you have any questions of understanding (interim 
comments), please send  them  to  me   as soon as possible  before 
the deadline
 indicated above. 

Thank you very much in advance. 
Kind regards, 
 
 
European Commission 
DG Internal Market, Industry, Entrepreneurship and SMEs 
Unit B2 - Prevention of Technical Barriers 
 
B-1049 Brussels/Belgium 
+32-2-29-