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Contents 
 
Contents .................................................................................................................................................. 3 

Introduction and Background ......................................................................................................... 4 

Purpose of the Services ................................................................................................................... 4 

Workpackages ................................................................................................................................. 5 

Risks and dependencies .................................................................................................................. 7 

Deliverables Summary .................................................................................................................... 8 

Team Organisation .......................................................................................................................... 9 
  
 
 

 

 
1  Introduction and Background 
 
Open Source Intelligence (OSINT) is playing an increasing role in the overall process of 
intelligence gathering.  
 
A new "strategic analysis and response" capability (STAR) has been established within 
DG HOME Unit A1 "Crisis management and fight against terrorism". This capability 
holds a key role in developing a risk assessment process as well as a crisis management 
capacity in DG HOME. In order to perform this task, both classified and open source 
material will be gathered for analysis and evaluation. The gathering, processing and 
analysis of the open source material is the main subject of this Technical Annex. 
 
Although the material gathered is non-classified and predominantly originating from 
‘open sources’, the collated material and any added information may subsequently be 
considered classified. The STAR will therefore operate in DG HOME’s secure zone. 
In order to carry out this work, tools are needed to collect, analyse and process 
information from these open sources and to create information products that can be 
directly used by the analysts. 
   
The Joint Research Centre has developed significant experience in advanced open source 
text mining and analysis for Open Source Intelligence (OSINT). Most notably it has 
developed two systems which facilitate the work of OSINT analysts. The first tool is the 
Europe Media Monitor (EMM Server) which is a server based suite of applications to 
perform near real-time media monitoring and data analysis. It has already been adopted 
by EU Institutions and some Member State law enforcement authorities. The second tool 
called EMM OSINT Suite is a tool which can be installed directly on the desktop 
computer of OSINT analysts. 
 
2  Purpose of the Services 
 
The aim of the current Administrative Agreement is to continue supporting the DG HOME open 
source monitoring, harvesting and analysis capability in the DG HOME secure zone. This 
includes the maintenance, use and further development of the customised version of EMM 
established in DG HOME secure zone.  
 
Customised versions of the EMM software and of the OSINT Suite tool have been supplied to 
DG HOME under previous Administrative Agreements. JRC will maintain this software, provide 
and install upgrades to the latest versions, and install enhancements and new modules when 
available.  
 
Using remote access facilities provided by DG HOME, JRC will provide remote support to the 
EMM software installed in the secure zone: 
  Helpdesk (email support, problem tracking) 
  Daily monitoring of EMM software 
  Remote problem solving (fixing configuration, restarting as needed) 
  Software upgrades 
  Support for source management 
 

 









 
 
6  Team Organisation 
The team is composed of JRC staff (officials) and external consultants. The JRC will 
support DG HOME to ensure that all members of the team have the appropriate 
security clearances required for the tasks allocated to them. 
The project leader will be 
, Technical/Scientific Officer: he will be 
responsible for overall coordination. 
The EMM Senior Expert, 
, will provide support  
One consultant matching “Profile 1” from the Terms of Reference will work full time 
on WP3. 
A further consultant matching “Profile 1” from the Terms of Reference will work half 
time on WP3.