Ref. Ares(2021)142736 - 07/01/2021
EUROPEAN COMMISSION
SECRETARIAT-GENERAL
Directorate A - Strategy, Better Regulation & Corporate Governance
The Director
Brussels,
SG.A.1/SK/avm
sg.dsg1.a.1(2020)8682507
Subject:
Your application for access to documents
Ref GESTDEM 2020/7617 – of 08/12/2020
Dear Mr Dutoit,
We refer to your request of 8 December 2020 for access to documents, under the above-
mentioned reference number.
In your application, you ask the Commission specifically to indicate:
‘- for each country offering eID, what percentage of their citizen chose to sign with an eID
(instead of typing their ID number);
- offering the choice between using an eID or filling the form increases the friction of signing by
introducing at least another step, and many more when signing with an eID. What is the "drop
out rate", ie how many citizen starts the process of signing with an eID but don't complete it?
- in total, how many citizen signed with an eID and how many electronic statements of support
were collected in total ("normal" and eID)?’
These questions do not constitute a request for access to documents, but a request for
information to be dealt with in accordance with the code of Good Administrative Behaviour.
The Secretariat-General will therefore close your application on access to documents.
As the information requested under questions 1 and 3 is not readily available for reporting,
Commission services are currently assessing how and to what extent the information can be
provided. We will not be in a position to complete the handling of your application within
the time limit of 15 working days, which expires on 7 January 2021. We will provide the
information as soon as possible thereafter.
Mr Xavier Dutoit
By e-mail only: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxx.xxx
Commission européenne/Europese Commissie, 1049 Bruxelles/Brussel, BELGIQUE/BELGIË - Tel. +32 22991111
xxxxxxxxxxx@xx.xxxxxx.xx
As regards the information requested under the second question on the ‘drop out rate’, we
cannot provide this type of information as we do not have mechanisms in place to monitor
such ‘drop outs’.
Yours sincerely,
Michael WIMMER
2
Electronically signed on 07/01/2021 16:05 (UTC+01) in accordance with article 11 of Commission Decision C(2020) 4482