Mobile Telephones Right to Roam
Dear Body of European Regulators for Electronic Communications,
Under the right of access to documents in the EU treaties, as developed in Regulation 1049/2001, I am requesting documents which contain the following information:
The new right to roam has been established several months. There are a number of uncertainties in the rules. In particular the "Roam like at home" rule is not being applied by my mobile operator in France which refuses to include several aspects of its package in the right to roam. It says that these are available in France only. Specifically they have applied this to a package which allows free calls to 113 countries' fixed lines and to a package which allows 1 hour per month of calls to all telephones in the World. The French regulator has not responded to my request for clarification. Have there been any rulings on similar issues by any telecommunication authority in the EU?
Yours faithfully,
George Rosenberg
Veuillez trouver ci-joint le document Ares(2017)4789419 concernant "Acknowledgment of receipt of the request for access to documents - Mobile Telephones Right to Roam" envoyé par M/Mme ve_bero.berec le 02/10/2017.
Please find attached document Ares(2017)4789419 regarding "Acknowledgment of receipt of the request for access to documents - Mobile Telephones Right to Roam" sent by Mr/Ms ve_bero.berec on 02/10/2017.
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Replies by e-mail must be addressed to the original sender MORAWSKI Lukasz Zygmunt (BERO.ESU) (mailto:[email address]).
Remarque : Cet e-mail a été généré automatiquement par le système d'enregistrement central du courrier de la Commission européenne.
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Dear Mr Rosenberg,
Please find attached document Ares(2017)5090812 regarding "Response to George Rosenberg regarding Mobile Telephones Right to Roam" sent by BEREC Office on 18/10/2017.
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Note: This e-mail was automatically generated by the European Commission's central mail registration system.
Replies by e-mail must be addressed to the original sender BIEZA Ieva (BERO.AFU) (mailto:[email address]).
Remarque : Cet e-mail a été généré automatiquement par le système d'enregistrement central du courrier de la Commission européenne.
Toute réponse éventuelle par e-mail doit être adressée à l'expéditeur en personne, à savoir BIEZA Ieva (BERO.AFU) (mailto:[email address]).