This is an HTML version of an attachment to the Freedom of Information request '331/2015/PMC'.


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
COMPLAINT: 331/2015/PMC
NO GROUNDS
CONFIDENTIAL:
YES;
NO
If confidential, please state reason:
Confidential at request of complainant, or
Confidential following EO decision (Implementing Provisions, Article 10(1)):
To protect the interests of the complainant
To protect the interests of a third party
Please explain:
1. INSTITUTION, BODY, OFFICE, OR AGENCY COMPLAINED AGAINST:
European Commission
EPSO
European Parliament
Council of the European Union
Court of Justice of the European Union
Court of Auditors
Other (please specify):
Concerning:
The complainant's public access to documents request
Main facts:
On 2  November 2014,  the  complainant  requested, through  the  online  portal  'asktheeu'
and in accordance with Regulation 1049/2001, public access to metadata concerning all
ARES  documents  registered  between  1  and  31  October  2014,  and  classified  under  the
heading  codes  '02.02.03.005 ('Processing  of  requests  for  access  to  documents') ' or
'01.05.03.020.020 ('Ombudsman')',  including  under  the  relevant  sub-codes. The
complainant  asked  to  receive  the  documents  in  an  electronic  format  which  could  be
further processed, such as MS Word.
On 10  November  2014,  the  Commission  acknowledged  receipt  of  his  access  request,
which  was  registered  under  the  reference  Gestdem  2014/5303. The  Commission
informed the complainant that the deadline to reply to his initial application expires on 1
December 2014.
On 4 December 2014, the complainant submitted a confirmatory application, given that
the Commission had not replied to his initial application within the deadline.
1


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
On 5 December 2014, the Commission informed the complainant that it had to postpone
the deadline for replying to his initial application by an additional 15 working days, that
is, to 22 December 2014.
On  7  December  2014,  the  complainant contested  what  in  his  view  constituted  certain
administrative  shortcomings  in  the  Commission's  handling  of  his access  request,
including  the  fact  that  the  Commission  had  informed  him  of  the  need  to  extend  the
deadline to reply only after the relevant deadline had already ended.
On  19  December  2014,  the  Commission  informed  the  complainant  that,  following  his
previous  correspondence  constituting  a  confirmatory  application,  the  necessity  to
provide  a  reply  to  his  initial  application  became  redundant.  The  Commission  also
provided  some  general  information  concerning  the  documents  requested  by  the
complainant and the administrative steps needed to reply to his request. It further stated
that  the  handling  of  his  request  would  represent  a  disproportionate  workload  for  the
Commission services. The Commission thus requested the complainant to further clarify
his request, in accordance with Article 6(2) of Regulation 1049/2001. It attached a list of
documents which it had identified as falling within the complainant's access request.
On  10  January  2015,  the  complainant  challenged  the  Commission's  view  that  his
request was disproportionate, justifying the limiting of the processing of his application.
On 27 January 2015, the Commission stated that even though the complainant had not
provided the requested clarifications, it considered his last message as the basis on which
it would further handle his access request and also as the basis in relation to which it had
to calculate the applicable deadline (2 February 2015).
On 18  February  2015,  the  Commission  replied  to  the  complainant's  confirmatory
application, explaining that due to the need to conduct inter-service consultations, it was
unable  to  reply  to  the  complainant's  initial  application  within  the relevant deadline. It
stated that, on 5 December 2014, it had sent him a letter postponing the deadline until 22
December 2014. However, given that the complainant had in the meantime submitted a
confirmatory  application  which  overlapped  with  the  Commission's  letter,  the
Commission  decided directly to  deal  with  the  complainant's  confirmatory  application
instead of first replying to his initial request. The Commission then referred to its letter
of  19  December  2014,  in  which  it had asked  the  complainant  to  clarify  his  access
request. It explained that without prejudice to the question of whether metadata in Ares
constitute single documents within the meaning of Regulation 1049/2001, the principles
of  the  Court's  ruling  in  case Dufour  v  ECB apply,  that  is,  that  it  must  be  possible  to
extract metadata through a normal and routine search in the database, without having to
develop a new software or to establish of a new classification system. The Commission
then  disclosed
the
documents  classified  under  Ares  code  '01.05.03.020.020
('Ombudsman')'  for  the  entire  month  of  October  2014.  It  added  that  it  did  not  grant
access  to  the  relevant  personal  data,  since  the  complainant  had  failed  to  provide
arguments  justifying  the  need  to  receive  them.  Finally,  the  Commission  informed  the
complainant about the remedies available to him in relation to its decision.
2


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
On 22  February  2015,  dissatisfied  with  the  above  confirmatory  decision,  the
complainant turned to the Ombudsman.
In his complaint, the complainant put forward the following allegation and claim:
Allegation
The Commission failed properly to handle the complainant's request for public access to
documents.
In support of his allegation, the complainant put forward the following arguments.
1. The documents disclosed by the Commission on 18 February 2015 were not
provided in an electronic format which could be further processed, as requested
by the complainant.
2. The Commission wrongly dealt only with one part of the complainant's access
request, as it had disclosed only documents related to one heading code. However,
the complainant had requested access to documents classified under the heading
codes '02.02.03.005 ('Processing of requests for access to documents') ' or
'01.05.03.020.020 ('Ombudsman')', where 'or' needs to be interpreted not as
implying a choice as regards the two, but rather as a logical 'and'.
3. The Commission's request addressed to the complainant to clarify his access
request was unjustified, as Article 6 of Regulation 1049/2001 does not allow the
Commission to limit an application one-sidedly.
4. The Commission failed to provide a substantive reply to the complainant's
messages of 7 December 2014 and 10 January 2015.
Claim
The Commission should grant full access to the requested documents or properly justify
its decision not to do so.
3. ANALYSIS
3.1 If inadmissible
, tick one or more of the following reasons:
Complainant not identified (Art. 2.3)
Object not identified (Art. 2.3)
Being dealt with or already dealt with by a court (Arts. 1.3 and 2.7)
Time limit exceeded (2 years limit) (Art. 2.4)
No prior administrative approaches made (Art. 2.4)
Internal remedies not exhausted in staff cases (Art. 2.8)
'Unauthorised' complainant who complains against EU institution (Art. 2.2)
It is separately proposed to open a related own initiative inquiry
3


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
It  is not proposed  to  separately  open  a  related  own  initiative  inquiry, for  the  following
reasons:
3.2 If no grounds (Art. 228), tick one of the following:
Dealt with or being considered by another competent body (please specify):
PETI Committee (EP);
OLAF;
EDPS;
Other body (specify):
Other reasons for not opening an inquiry (specify):
The Commission's position as regards the complainant's access to documents requests is
reasonable.  Moreover,  the  complainant  did  not  bring  forward  any  valid  arguments
challenging it.
(1) In  its  letter  of  18  February  2015,  the  Commission  referred  to  the  Court's  ruling  in
Dufour v ECB. Given that the Commission clearly does not appear to hold the relevant
documents in  a  format  as  requested  by  the  complainant,  the  Commission  cannot  be
reproached in this respect.
(2) The  complainant's  access  request  expressly contains  an 'or' in  relation  to  the  two
relevant  heading  codes.  It  is  thus  clear  that  the  complainant's request  was  not  entirely
clear and left the Commission a choice for which it cannot be criticised.
(3) The  Commission  requested  clarifications  from  the  complainant. However,  nothing
suggests that the complainant actively tried to help the Commission better understand his
request.
(4) The Commission sufficiently addressed the points which the complainant had raised
in  his  correspondence  of  7  December  2014  and  10  January  2015  in  its  letters  of  19
December 2014 and 27 January 2015, respectively.
In  view  of  the  above,  there are no  grounds  justifying opening  an  inquiry  into  the
Commission's refusal to grant access to the requested documents.
3.3. Dropped by complainant before inquiry
4. PROPOSAL FOR ACTION
Proposal: To close the case in line with the above reasoning
4


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
Information/advice?
YES - What? [SELECT FROM LIST]
More detail(s), if needed:
NO - Please state reason(s):
Transferred? (Tick only, if transferred)
YES - Where? [SELECT FROM LIST]
More detail(s), if needed:
5. APPROVAL CIRCUIT (For LOs to fill out. A copy of the email approving the final version should be
included in the signataire for dispatch.)
If inadmissible or dropped before inquiry:
HCIU: [SELECT FROM LIST]
Date:
SG:
Date:
If no grounds or unauthorised complainant (note: only no ground decisions require language check):
HCIU:
[SELECT FROM LIST]
Date:
Director: [SELECT FROM LIST]
Date:
Language:
Date:
SG:
Date:
YES, this summary has been saved in the relevant complaints' summaries folder on the common
drive. (This allows the document to be searched on SISTEO. It should be done as soon as possible after the
necessary approval(s) have been given and before the signataire is handed to the Registry).

CONFIDENTIAL:
YES;
NO
Complaint date:
22 Feb 15
Complainant's
Mr Guido Strack
name:
Date registered:
Represented by (if
applicable)
:
Summary date(s): 5 March 15
Country of address: DE
Language:
DE
Nationality:
DE
KIND OF COMPLAINANT
Physical person:
Man
If applicable,
MEP
Woman
If applicable,
EU staff
Legal Person:
Company;
Lawyer's office;
Association/ Non-profit/ NGO
Other (specify):
TRANSMISSION
5


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
Directly;
by MEP;
by PETI Committee;
other (specify):
KEYWORDS
Keyword(s) 1- Eurovoc:
Object not identified - only
European School
Political parties
use for inadmissible/outside
European symbol
Pollution
mandate (not in the official
Europol
Press
EUROVOC list)
Extradition
Prices
Administrative competition
Foreign policy
Prisons
[Institution/Agency/Body]
Fraud
Promotion
Administrative transparency
Free movement of capital
Protection of animals
Adoption law
Free movement of goods
Psychological harassment
Aid to agriculture
Free movement of persons
Public services
Air transport
Freedom to provide services
Racism and xenophobia
Banking system
Grant
Rail transport
Border control
Health care
Real property
Child protection
Health policy
Recognition of diplomas
Climate
Humanitarian aid
Refugee
Competition law
Immigration
Research
Construction policy
Insurance
Road transport
Consumer protection
Intellectual property
Sea transport
Cooperation policies
Leave
Sexual harassment
Corruption
Libel and slander
Social policy
Courts and tribunals
Member of Parliament
Social security
Data protection
Migrations
Structural funds
Disabled person
National implementing
Subsidy
Disciplinary proceedings
measure
Supervision of medicinal
Divorce
National/Regional
products
Driving licence
Ombudsmen and similar
Taxation
Duties and rights of civil
bodies (not in the official
Telecommunications
servants
EUROVOC list)
Terrorism
Employment
OLAF
Trans-European networks
Environmental policy
Organisation of elections
Unemployment
Equal treatment
Pay
Use of languages
EU charter of fundamental
Payment
Visa policy
rights
Pensions
Waste
European citizenship
Petitions
Working time
ECHR
Police
NOTE: Keywords "2", "3" and "4" are only necessary for no grounds complaints. It is possible to select
several key words in each list.

Keyword(s) 2 - Field of law:
Agriculture
Energy
Law relating to undertakings
Area of freedom, security
Environment, consumers and
People's Europe
and justice
health protection
Regional policy and
6


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
Common Foreign and
External relations
coordination of structural
Security Policy
Freedom of movement for
instruments
Competition policy
workers and social policy
Right of establishment and
Customs Union and free
Fisheries
freedom to provide services
movement of goods
General, financial and
Science, information,
Economic and monetary
institutional matters
education and culture
policy and free movement of
Industrial policy and internal
Taxation
capital
market
Transport policy
If useful, legal act(s):
Keyword(s) 3 - Type(s) of (mal)administration:
Lawfulness (incorrect
Reply to letters in the
Data protection (includes
application of substantive
language of the citizen,
failure to grant access to one's
and/or procedural rules)
indicating the competent
file) [Article 21 ECGAB]
[Article 4 ECGAB]
official [Articles 13 and 14
Requests for information
Absence of discrimination
ECGAB]
[Article 22 ECGAB]
[Article 5 ECGAB]
Obligation to transfer to the
Requests for public access to
Proportionality [Article 6
competent service of the
documents [Article 23
ECGAB]
Institution [Article 15
ECGAB]  (OBLIGATORY and
Absence of abuse of power
ECGAB]
only used for complaints
[Article 7 ECGAB]
Right to be heard and to
concerning the application of
Impartiality, independence
make statements [Article 16
Regulation 1049/2001)
and objectivity [Articles 8 and
ECGAB]
Duty of care
9 ECGAB]
Reasonable time-limit for
Other rights and duties
Legitimate expectations,
taking decisions [Article 17
resulting from the Staff
consistency and advice
ECGAB]
Regulations and not covered
[Article 10 ECGAB]
Duty to state the grounds of
by the above list
Fairness [Article 11 ECGAB]
decisions and the possibilities
Other rights and duties
Courtesy [Article 12 ECGAB]
of appeal [Articles 18 and 19
resulting from the Charter of
ECGAB]
Fundamental Rights and not
Notification of the decision
covered by the above list
[Article 20 ECGAB]
Keyword(s) 4 - Subject matter of the case:
The Commission as Guardian of the treaties: Article 258 of the TFEU (ex Article 226 of the EC Treaty)
Dealing with requests for information and access to documents (Transparency)
Award of tenders or grants
Execution of contracts
Competition and selection procedures (including trainees)
Administration and Staff Regulations
Institutional and policy matters
7


European Ombudsman
Inadmissible, no ground(s) or dropped before inquiry complaint summary
TRANSMISSION DATA:
ANNEX(ES): [If  applicable,  please  insert  here  the  reference(s)  of  document(s)  enclosed  with  the
outgoing  letter(s).  This  information  is  needed  by  the  Registry.  Also  specify  what  exact  pages  are
concerned, where applicable.]

Letter of inadmissibility
Attachment(s):
EO leaflet
Committee on Petitions of the European Parliament leaflet
Other:
Original complaint (copy the complaint for the EO's file - Send by registered post)
No grounds decision/simple letter
Original Decision to the complainant
Letter to President of the Institution
Copy of the decision in EN
(cc:
)
Transfer of a complaint
Letter to Institution + Original of the complaint (send by registered post)
Letter to inform the complainant
(Copy the complaint for the EO's file)
8